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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • W

      Workday

      Workday Basics Series

      Skills you'll gain: Workday (Software), Business Process, Workflow Management, Business Reporting, System Configuration, Data Security, Organizational Structure, Branding, Data Integration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      278 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Organizational Behavior: How to Manage People

      Skills you'll gain: Organizational Leadership, People Management, Team Management, Team Building, Team Motivation, Leadership and Management, Leadership, Culture, Cultural Diversity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma and the Organization (Advanced)

      Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Operational Excellence, Process Analysis, Business Process Management, Continuous Improvement Process, Project Management, Project Planning, Quality Control, Root Cause Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.6K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Interpersonal Communication for Engineering Leaders

      Skills you'll gain: Executive Presence, Business Communication, Crisis Management, Interpersonal Communications, Communication, Meeting Facilitation, Intercultural Competence, Stakeholder Communications, Influencing, Persuasive Communication, Cultural Diversity, Global Marketing, Leadership, Communication Strategies, Conflict Management, Non-Verbal Communication, Branding, Active Listening

      4.7
      Rating, 4.7 out of 5 stars
      ·
      201 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Accounting Analytics

      Skills you'll gain: Financial Data, Financial Analysis, Financial Statement Analysis, Financial Forecasting, Business Analytics, Predictive Analytics, Analytics, Forecasting, Financial Statements, Accounting, Business Metrics, Performance Analysis, Anomaly Detection, Return On Investment, Key Performance Indicators (KPIs), Business Strategy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Pennsylvania

      English for Journalism

      Skills you'll gain: Journalism, Research, Oral Expression, Interviewing Skills, Vocabulary, Writing, Media and Communications, Grammar, Electronic Media, Digital Publishing, English Language, Storytelling, Editing, Proofreading, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.8K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Cloud Support Associate

      Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Fundamentals of Social Media Advertising

      Skills you'll gain: Paid media, Instagram, Online Advertising, Social Media, Social Media Campaigns, Advertising Campaigns, Advertising, Digital Advertising, Marketing Materials, Social Media Marketing, Social Media Content, Social Media Strategy, Facebook, Copywriting, Content Creation, Marketing, Information Privacy, Data Collection, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Management

      Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Agile Project Management, Scheduling, Scrum (Software Development), Procurement, Quality Management, Project Planning, Risk Management, Agile Methodology, Project Scoping, Resource Management, Stakeholder Communications, Sprint Planning

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Sales and CRM Overview

      Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, Sales Development, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Planning

      Skills you'll gain: Demand Planning, Forecasting, Customer Demand Planning, Supply Chain Planning, Sales Management, Time Series Analysis and Forecasting, Supply Chain Management, Production Planning, Trend Analysis, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Foundational Finance for Strategic Decision Making

      Skills you'll gain: Market Data, Loans, Finance, Microsoft Excel, General Finance, Corporate Finance, Mortgage Loans, Financial Analysis, Equities, Investments, Financial Market, Business Valuation, Investment Management, Capital Budgeting, Capital Markets, Financial Forecasting, Financial Modeling, Business Mathematics, Financial Planning, Cash Flows

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 3 - 6 Months

    Business Communication learners also search

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    1…434445…582

    In summary, here are 10 of our most popular business communication courses

    • Workday Basics Series: Workday
    • Organizational Behavior: How to Manage People: IESE Business School
    • Six Sigma and the Organization (Advanced): Kennesaw State University
    • Interpersonal Communication for Engineering Leaders: Rice University
    • Accounting Analytics: University of Pennsylvania
    • English for Journalism: University of Pennsylvania
    • Microsoft Cloud Support Associate: Microsoft
    • Fundamentals of Social Media Advertising: Meta
    • Project Management: University of Colorado Boulder
    • Sales and CRM Overview: Salesforce

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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