What is people management?

People management is a branch of human resources that examines the behavior of people at work and how it affects the organization. It encompasses talent acquisition, performance management, employee engagement, and training. The core of people management is the ability to communicate with others effectively, which ultimately increases the productivity and efficacy of a group.

Why learn people management skills?

Learning people management skills improves your ability to work with other people. This may be in a leadership role or as a team member. You can use many of these skills, like empathy, conflict resolution, and negotiation outside of the workplace.

What benefits will I gain if I learn people management skills?

When you learn principles of people management, you gain important skills, including empathy, negotiation, conflict management, and leadership skills. By understanding key principles of human behavior, you're able to choose the right people for specific teams, communicate with transparency, and build trust with your employees and co-workers. These skills also apply to situations outside of a work environment, and you can use them when interacting with anyone—especially in challenging or difficult conditions.

What are typical careers that use people management?

Typical careers that use people management include human resources jobs like HR manager, benefits administrator, and training coordinator. However, people management skills also factor into other jobs. Anyone who interacts with the public, like teachers, retail workers, and customer service representatives can use people management skills in their daily work. Anyone who oversees or leads other people, such as supervisors and team leaders, also uses people management skills in their roles.

How do I know if learning people management is right for me?

Studying people management is right for you if it aligns with your career goals and interests. For example, learning people management skills is a foundation for individuals considering management positions or team leader roles. It's helpful for those who want to develop specific skills like active listening or negotiation too. Learning about people management is also an interesting activity for people who want to understand their own behavior as well as their colleagues.

What are the benefits of taking an online People Management course?

Online People Management courses offer a convenient and flexible way to enhance your knowledge or learn new People Management skills. Choose from a wide range of People Management courses offered by top universities and industry leaders tailored to various skill levels.

What People Management courses are best for training and upskilling employees or the workforce?

When looking to enhance your workforce's skills in People Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here .

Top People Management Courses - Learn People Management Online

Explore the People Management Course Catalog

Status: New
Coursera Instructor Network
Advanced Agile for Product Managers: Scaling Agile Teams
Skills you'll gain: Scaled Agile Framework, Agile Product Development, Agile Project Management, Sprint Planning, Agile Methodology, Collaborative Software, Cross-Functional Collaboration, Dependency Analysis, Strategic Leadership, Product Management, Product Roadmaps, Scalability, Leadership, Performance Measurement, Team Performance Management, Release Management, Prioritization, Capacity Management, Estimation
Advanced · Course · 1 - 4 Weeks
Status: New
Status: Free Trial
Vanderbilt University
Generative AI SQL Database Specialist with ChatGPT
Skills you'll gain: Prompt Engineering, ChatGPT, Database Design, Productivity, Data Migration, Generative AI, Software Documentation, SQL, Dashboard, Artificial Intelligence, Database Management, Data Visualization, Large Language Modeling, Gap Analysis, Database Architecture and Administration, Technical Design, Data Storytelling, Data Analysis, Debugging, Data-Driven Decision-Making
4.8
Rating, 4.8 out of 5 stars
6K reviews
Intermediate · Specialization · 1 - 3 Months
Status: New
Coursera Instructor Network
Master Compliance with MS 365 Copilot: EU Law
Skills you'll gain: Compliance Management, Microsoft Copilot, Regulation and Legal Compliance, Legal Risk, Compliance Reporting, General Data Protection Regulation (GDPR), Microsoft 365, Audit Working Papers, Process Design, Workflow Management, Business Workflow Analysis, Automation, Prompt Engineering
Advanced · Course · 1 - 4 Weeks
Status: New
Status: Free Trial
University of Colorado System
Team Success through Cultural Awareness
Skills you'll gain: Intercultural Competence, Conflict Management, Teamwork, Diversity and Inclusion, Cultural Diversity, Cultural Sensitivity, Team Building, Personal Development, Team Leadership, Self-Awareness, Collaboration, Adaptability, Cultural Responsiveness, Active Listening, Empathy, Professional Development, Cognitive flexibility, Communication, Resilience, Leadership
Beginner · Specialization · 1 - 3 Months
Status: Free
Coursera Project Network
Introduction to Data Analysis using Microsoft Excel
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Pivot Tables And Charts, Data Analysis, Data Manipulation, Data Mining
4.7
Rating, 4.7 out of 5 stars
4K reviews
Intermediate · Guided Project · Less Than 2 Hours
Status: Free Trial
University of Michigan
Leading People and Teams Capstone
Skills you'll gain: Interviewing Skills, Leadership, Business Leadership, Leadership Development, Team Leadership, Organizational Leadership, Leadership and Management, Professional Development, Recruitment, Talent Management, Self-Awareness, Communication
4.8
Rating, 4.8 out of 5 stars
539 reviews
Intermediate · Course · 1 - 4 Weeks
Status: New
Status: Free Trial
Illinois Tech
Strategy & Economic Analysis
Skills you'll gain: Market Dynamics, Supply And Demand, Game Theory, Product Lifecycle Management, Business Strategy, Competitive Analysis, Business Economics, Innovation, Economics, Market Trend, Strategic Decision-Making, Strategic Thinking, Price Negotiation, Global Marketing, Market Analysis, Value Propositions, Consumer Behaviour, New Product Development, Operating Cost, Organizational Strategy
Build toward a degree
4.7
Rating, 4.7 out of 5 stars
159 reviews
Beginner · Specialization · 3 - 6 Months
Amazon Web Services
AWS Cloud Practitioner Essentials
Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Public Cloud, AWS Identity and Access Management (IAM), Cloud Services, Cloud Computing, Cloud Platforms, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Management, Cloud Security, Amazon S3, Cloud Computing Architecture, Continuous Monitoring, Scalability
4.8
Rating, 4.8 out of 5 stars
1.9K reviews
Beginner · Course · 1 - 3 Months
Status: New
Coursera Instructor Network
Conflict Resolution & Mediation: Managing Workplace Harmony
Skills you'll gain: Mediation, Conflict Management, Team Building, Emotional Intelligence, Professionalism, Collaboration, Negotiation, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Communication Strategies, Problem Solving, Active Listening, Adaptability
Intermediate · Course · 1 - 4 Weeks
Status: Free Trial
Berklee
Electronic Music Production
Skills you'll gain: Musical Composition, File Management, Music Performance, Music, Media Production, Music Theory, Instrumental Music, Performing Arts, Creativity, Peer Review, Automation, Electronic Media, Design Software, Editing, Patch Management, Software Installation, System Requirements
4.8
Rating, 4.8 out of 5 stars
2.3K reviews
Intermediate · Specialization · 3 - 6 Months
Status: New
Coursera Instructor Network
AI-Augmented Decision-Making for Business Leaders
Skills you'll gain: Forecasting, Business Leadership, Data Ethics, Strategic Decision-Making, Business Strategy, Leadership, Data-Driven Decision-Making, Artificial Intelligence, Data Storytelling, Business Risk Management, Business Ethics, Decision Making, Organizational Leadership, Technical Communication, Technology Strategies, Culture Transformation, Risk Management
Beginner · Course · 1 - 4 Weeks
Status: Free Trial
Google Cloud
Architecting with Google Kubernetes Engine
Skills you'll gain: Kubernetes, Identity and Access Management, Cloud-Native Computing, Google Cloud Platform, CI/CD, Containerization, Application Deployment, Cloud Management, Scalability, Cloud Computing, Cloud Infrastructure, Load Balancing, Continuous Integration, Continuous Deployment, DevOps, Continuous Delivery, YAML, Data Storage, Cloud Applications, Cloud Security
4.6
Rating, 4.6 out of 5 stars
5.1K reviews
Beginner · Specialization · 3 - 6 Months