IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Systems Design, Computational Logic, Verification And Validation, Software Systems, Theoretical Computer Science, Simulations, Programming Principles, Graph Theory, Model Evaluation, Hardware Architecture, Algorithms, Logical Reasoning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Metadata Management, Data Pipelines, Data Processing, Google Cloud Platform, Data Migration, Cloud Storage, Apache Airflow, Data Lakes, Data Storage, Big Data, Data Infrastructure, Extract, Transform, Load, Apache Spark, IT Automation, Data Management, Data Transformation, Serverless Computing, SQL
Beginner · Course · 1 - 3 Months

Skills you'll gain: Lean Manufacturing, Waste Minimization, Lean Methodologies, Supplier Management, Quality Control, Quality Management, Manufacturing Operations, Production Management, Production Process, Operational Efficiency, Supplier Relationship Management, Inventory Control, Process Improvement, Continuous Improvement Process, Facility Management, System Implementation, Team Building
Beginner · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Collaborative Software, Productivity Software, Sales Presentations, Business Software, Version Control, Multimedia, Data Visualization, Organizational Skills, Document Management, Data Sharing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, ChatGPT, LLM Application, Generative AI, Technical Communication, AI Personalization, Context Management, Transfer Learning, Sampling (Statistics)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Email Automation, Document Management, Management Reporting, Workflow Management, No-Code Development, Records Management, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Command-Line Interface, File Management, Unix Commands, File Systems, Linux Commands
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, System Monitoring, Network Administration, Amazon Web Services, Security Controls, Cloud Security, Firewall, Network Monitoring, Network Performance Management, Governance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unix Shell, Unix Commands, Shell Script, Bash (Scripting Language), Unix, Command-Line Interface, Linux Commands, Scripting, Linux, System Monitoring, File Management, System Programming, OS Process Management
Intermediate · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: digital literacy, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Risk Management, Project Management, Agile Methodology, Project Management Life Cycle, Compliance Management, Agile Project Management, Scope Management, Business Process, Requirements Management, Project Planning, Project Management Institute (PMI) Methodology, Project Schedules, Governance, Change Management, Procurement
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Business Software, Systems Integration, Business Communication, Team Management, User Accounts, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours