Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Color Theory, Cascading Style Sheets (CSS), Typography, HTML and CSS, Web Design, Web Content Accessibility Guidelines, Semantic Web

Skills you'll gain: Virtual Teams, Meeting Facilitation, Team Motivation, Collaborative Software, Collaboration, Team Management, Team Leadership, Team Building, Telecommuting, Teamwork, Rapport Building, Team Performance Management, Conflict Management, Communication Strategies, Trustworthiness, Communication

Skills you'll gain: Trigonometry, Probability, Data Analysis, Algebra, Probability Distribution, Descriptive Statistics, Mathematical Modeling, Graphing, Statistics, Geometry, Arithmetic

Skills you'll gain: Production Process, Manufacturing Operations, Construction Engineering, Plant Operations and Management, Construction, Manufacturing Processes, Laboratory Testing, Product Testing, Civil Engineering, Manufacturing Standards, Materials science, Analytical Testing, Technical Standard

Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, Web Design, Web Design and Development, Hypertext Markup Language (HTML), Usability, Front-End Web Development, User Interface (UI), Javascript, Web Content, User Experience, Animations

Skills you'll gain: Power Electronics, Electrical Systems, Electric Power Systems, Basic Electrical Systems, Electrical Engineering, Electrical Safety, Environmental Regulations, Technical Standard, Sustainable Technologies, Thermal Management, Interoperability, Control Systems, Systems Integration, Emerging Technologies

Skills you'll gain: Construction Estimating, Cost Estimation, Building Information Modeling, Project Estimation, Project Risk Management, Cost Management, Project Controls, Risk Management, Verbal Communication Skills, Bidding, Architecture and Construction, Value Engineering, Project Design, Presentations, Contingency Planning

Skills you'll gain: Frontend Integration, Application Programming Interface (API), Secure Coding, Cloud Deployment, JavaScript Frameworks, Frontend Performance, Database Development, Maintainability, Node.JS, Server Side, Authentications, Application Performance Management

Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Business Strategy, Persona Development, Lean Methodologies

Skills you'll gain: Snowflake Schema, Data Pipelines, Apache Airflow, Data Security, Data Governance, Extract, Transform, Load, Apache Kafka, Performance Tuning, Data Warehousing, Amazon S3, Amazon Web Services, Real Time Data, SQL

Skills you'll gain: Canva (Software), Style Guides, Data Import/Export, Video Editing, Content Creation, Photo Editing, Branding, Animations, Graphic and Visual Design, Design Elements And Principles, Typography, Marketing