IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Active Directory, Windows PowerShell, Windows Servers, User Accounts, Microsoft Servers, Scripting, Remote Access Systems, User Interface (UI), Server Administration, Hypertext Markup Language (HTML), Data Import/Export
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Open Shortest Path First (OSPF), Network Administration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, OpenAI, Multimodal Prompts, OpenAI API, LLM Application, AI Product Strategy, Productivity Software, Creative Design, Marketing Strategy and Techniques, Responsible AI, A/B Testing, Time Management
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Teradata SQL, Database Architecture and Administration, Data Storage, Relational Databases, Database Management Systems, Mainframe Computing, Data Processing, Data Integration, Query Languages, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Environmental Issue, Environmental Science, Environment, Education and Training, Sustainable Development, Sustainable Technologies, Systems Thinking, Collaboration
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Sales Management, AI Enablement, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Artificial Intelligence, Data Integration, Network Analysis, User Feedback, Technology Roadmaps, Change Management
Beginner · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Data Mining, Predictive Analytics, Business Analytics, Dimensionality Reduction, Forecasting, Data-Driven Decision-Making, Customer Analysis, Regression Analysis, Demand Planning, Classification Algorithms, Machine Learning Methods, Logistic Regression, Decision Tree Learning, Artificial Neural Networks
Build toward a degree
Mixed · Course · 3 - 6 Months

Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, ChatGPT, LLM Application, Generative AI, Technical Communication, AI Personalization, Context Management, Transfer Learning, Sampling (Statistics)
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Patient Communication, Health Disparities, Health Equity, Community and Social Work, Crisis Intervention, Social Impact, Social Determinants Of Health, Health Policy, Public Health, Public Policies, Vulnerability, Cultural Responsiveness
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Journalism, Music, Culture, Media and Communications, Liberal Arts, Art History, Storytelling, World History, Visualization (Computer Graphics), Cinematography, Science and Research, Writing
Beginner · Course · 1 - 3 Months

Yunus Social Business Fund Bengaluru
Skills you'll gain: Finance, Financial Modeling, Financial Acumen, Financial Analysis, Corporate Finance, Business Valuation, Decision Making, Microsoft Excel, Social Impact, Investments, Economics, Policy, and Social Studies
Beginner · Course · 1 - 3 Months