Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Microsoft
Skills you'll gain: Stored Procedure, Star Schema, Microsoft SQL Servers, Database Design, Relational Databases, Data Integrity, Data Integration, SQL, Transaction Processing, Power BI, Data Warehousing, Database Management, Transact-SQL, Data Maintenance, Databases, Query Languages, Database Architecture and Administration, Performance Tuning, Database Systems, Data Management
Beginner · Professional Certificate · 3 - 6 Months

Arizona State University
Skills you'll gain: Conflict Management, Negotiation, Emotional Intelligence, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Composure, Tactfulness, Expectation Management, Collaboration, Brainstorming, Verbal Communication Skills, Interviewing Skills, Empathy, Communication, Follow Through, Strategic Planning, Contingency Planning, Problem Solving
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Fundraising, Facebook, Advocacy, Social Media, Social Media Marketing, Marketing, Social Justice
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Social Media Management, Scheduling, Social Media, Social Media Content, Pinterest, Facebook, Instagram, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Microsoft Azure, Serverless Computing, Cloud Development, Microsoft Power Automate/Flow, Event-Driven Programming, Cloud Applications, Cloud-Based Integration, Business Process Automation, Microservices, Application Programming Interface (API), GitHub
Intermediate · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Digital Communications, Electrical and Computer Engineering, Electronic Systems, Electronics, Numerical Analysis, Telecommunications, Linear Algebra, Mathematical Modeling, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Generative AI, AI Product Strategy, Machine Learning, OpenAI, Anthropic Claude, Supervised Learning, Business Intelligence, ChatGPT, Human Machine Interfaces, Emerging Technologies, Deep Learning, Market Trend, Market Data
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: digital literacy, Information Management, Literacy, Lifelong Learning, Critical Thinking, Investigation, Intellectual Property, Planning, Communication, Content Management, Reliability, Constructive Feedback, Data Access, Style Guides
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Sustainable Architecture, Building Design, Sustainable Design, Sustainable Technologies, Construction, Climate Change Mitigation, Disabilities, Traffic Flow Optimization, Environmental Policy, Environmental Engineering, Policy Analysis, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
Mixed · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Pedagogy, Digital pedagogy, Education and Training, Teaching, Human Learning, Differentiated Instruction, Higher Education, Instructional Strategies, Cultural Diversity, Lifelong Learning, Willingness To Learn, Curriculum Development, Student-Centred Learning, Student Engagement
Beginner · Course · 1 - 4 Weeks