IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Collaborative Software, Large Language Modeling, Data Preprocessing, Data Validation, Data Cleansing, Natural Language Processing, Verification And Validation, Transfer Learning, Data Quality, AI Workflows, Model Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, System Monitoring, Network Administration, Amazon Web Services, Security Controls, Cloud Security, Firewall, Network Monitoring, Network Performance Management, Governance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, CI/CD, Devops Tools, DevOps, Prometheus (Software), Continuous Deployment, Development Environment, Application Deployment, Continuous Delivery, Continuous Integration, Nginx, Docker (Software), YAML, Git (Version Control System), Grafana, Containerization, Load Balancing, Configuration Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Selenium (Software), Test Automation, Test Script Development, Software Testing, Javascript, Browser Compatibility, Scripting, Automation, Web Development Tools, Test Case, Cascading Style Sheets (CSS), Debugging, Mac OS
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Data Cleansing, Data Visualization Software, Spreadsheet Software, Trend Analysis, Forecasting, Data Manipulation, Sales, Data Analysis, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Data Storytelling, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Miro AI, Team Building, Collaborative Software, Customer Insights, Workflow Management, User Centered Design, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Matplotlib, Data Preprocessing, Regression Analysis, Scikit Learn (Machine Learning Library), Data Visualization, Python Programming, Applied Machine Learning, Pandas (Python Package), Model Evaluation, NumPy, Predictive Modeling, Machine Learning Algorithms, Machine Learning, Data Manipulation, Dimensionality Reduction, Statistical Methods, Data Transformation, Feature Engineering, Unsupervised Learning, Performance Tuning
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Stakeholder Analysis, Data Storytelling, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Community Outreach, Strategic Communication, Project Management
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Cloud Management, Dashboard, Resource Utilization, Financial Management, Cost Management, Anomaly Detection, Serverless Computing, Cloud Computing Architecture, Forecasting, Containerization, Change Management, Presentations, Generative AI, Case Studies
Intermediate · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Windows Servers, Virtual Private Networks (VPN), Network Administration, Virtual Networking, Microsoft Azure, Windows PowerShell, Data Storage Technologies, Public Key Infrastructure, Infrastructure As A Service (IaaS), Cloud Storage, Web Servers, File Management
Intermediate · Course · 1 - 4 Weeks