IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Michigan State University
Skills you'll gain: Peer Review, Storytelling, Writing and Editing, Editing, Constructive Feedback, Content Creation, Follow Through, Oral Expression, Creative Thinking, Goal Setting, Personal Development, Self-Discipline
Beginner · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, File Management, Spreadsheet Software, Productivity Software, Email Security, Email Automation, Collaborative Software, Excel Formulas, Data Visualization, Data Validation, Document Management, Setting Appointments, Meeting Facilitation, Sales Presentations, Version Control
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Collaborative Software, Microsoft Windows, Editing, Document Management, File Management
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, European History, Mathematics and Mathematical Modeling, Governance
Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Virginia
Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Digital Analysis, Competitive Analysis, Data Strategy, Organizational Development, Corporate Strategy, Business Strategy, Business Economics, Business Technologies, Emerging Technologies, Market Dynamics, Change Management, Process Development, Innovation, Market Opportunities
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Cloud Deployment, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, IT Automation, Incident Response, Cloud Storage, Continuous Monitoring, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Ansible, Continuous Integration, Terraform, Cloud Computing Architecture, Cloud Infrastructure, CI/CD, IT Automation, Amazon S3, Cloud Deployment, Cloud Management, Configuration Management, Cloud Platforms, Cloud Storage, Scalability, Risk Management Framework, Automation, Verification And Validation, Data Migration
Advanced · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Brand Strategy, Value Propositions, Customer experience strategy (CX), Storytelling, Branding, Brand Marketing, Customer experience improvement, Content Marketing, Content Creation, Driving engagement, Logo Design, Journey Mapping, Customer Insights, Brand Management, Journalism, Campaign Management, Creativity, Target Audience, Marketing Operations, Communication
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Collaborative Software, Governance, Project Management Office (PMO), Role-Based Access Control (RBAC), Collaboration, Administration, Data Governance, Cyber Governance, Authorization (Computing), Workflow Management, Governance Risk Management and Compliance, Generative AI Agents, IT Management, Project Management, System Configuration, Data Sharing, Identity and Access Management, Strategic Communication, Security Awareness, Communication
Beginner · Course · 3 - 6 Months

Skills you'll gain: Google Gemini, AI literacy, Prompt Patterns, Prompt Engineering Tools, AI Enablement, Generative AI, Generative AI Agents, Artificial Intelligence, AI Personalization, AI Workflows, Ideation, Decision Support Systems, Responsible AI, Google Workspace
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bootstrap (Front-End Framework), HTML and CSS, UI Components, User Interface (UI), Front-End Web Development, Responsive Web Design, JavaScript Frameworks, Web Design, Web Development, Web Applications, Hypertext Markup Language (HTML), Full-Stack Web Development, Cascading Style Sheets (CSS), General Networking, Back-End Web Development, React.js, Web Servers
Beginner · Course · 1 - 4 Weeks