IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Madecraft
Skills you'll gain: Prioritization, Strategic Prioritization, Time Management, Action Oriented, Organizational Skills, Productivity, Calendar Management, Workflow Management, Goal Setting, Stress Management, Journals, Decision Making, Project Planning, Personal Development, Process Optimization, Self-Motivation, Operational Efficiency, Open Mindset, Administrative Support and Clerical Tasks, Professional Development
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Performance Testing, Performance Stress Testing, Performance Tuning, Performance Measurement, System Configuration, Network Performance Management, Configuration Management, System Monitoring, Content Management Systems, Site Reliability Engineering, IT Infrastructure, Technical Documentation, Content Creation
Advanced · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Total Seminars
Skills you'll gain: Malware Protection, Software Installation, Mobile Security, Microsoft Windows, Threat Detection, Operating System Administration, Peripheral Devices, Disaster Recovery, Data Storage, System Configuration, Data Storage Technologies, USB, Data Maintenance, File Systems, Collaborative Software, Operating Systems, Microsoft Teams, Hardware Troubleshooting, Windows Servers, Cloud Storage
Intermediate · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Mental Health, Community Mental Health Services, Resilience, Psychiatry, Mental Health Diseases and Disorders, Positivity, Mental Health Therapies, Stress Management, Behavioral Health, Optimism, Rehabilitation, Psychotherapy, Cultural Responsiveness, Psychology, Creativity, Personal Development, Mindfulness, Relationship Building, Exercise Therapy
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cybersecurity, Information Technology, Cyber Security Strategy, Technical Support and Services, Computer Security Awareness Training, Network Security, Data Security, Cyber Security Policies, Information Assurance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Security Architecture Review, IT Security Architecture, Public Key Infrastructure, Network Security, Hardening, Security Controls, Continuous Monitoring, Vulnerability Assessments, Disaster Recovery, Cryptographic Protocols, System Configuration, Banking Services, Banking, Authentications, Retail Banking, Commercial Banking, Network Analysis, Financial Analysis, Financial Accounting, Accounting and Finance Software
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Incident Response, IT Security Architecture, DevSecOps, Vulnerability Scanning, Vulnerability Assessments, Cloud Security, Threat Management, Security Management, Computer Security Incident Management, Endpoint Security, Mobile Security, Security Strategy, Cloud Computing Architecture, Cyber Threat Intelligence, Cryptographic Protocols, Cybersecurity, Cyber Security Policies, Cyber Security Strategy, Cryptography, Risk Management
Intermediate · Specialization · 1 - 3 Months

University of Virginia
Skills you'll gain: Web Presence, Brand Management, Personal Attributes, Safety and Security, digital literacy, Social Media, Self-Awareness, Social Media Management, Social Media Strategy, Relationship Building, Information Privacy, Goal Setting, Constructive Feedback
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Bioinformatics, Programming Principles, Molecular, Cellular, and Microbiology, Python Programming, Computational Thinking, Biology, Program Development
Beginner · Course · 1 - 4 Weeks

Total Seminars
Skills you'll gain: Network Infrastructure, Virtual Networking, Network Architecture, Network Security, Virtualization and Virtual Machines, Wireless Networks, Network Troubleshooting, Virtualization, Virtual Machines, Network Performance Management, Network Administration, Network Planning And Design, Network Monitoring, Data Centers, Cloud Computing, Network Support, Networking Hardware, Security Controls, Cybersecurity, Technical Documentation
Intermediate · Course · 1 - 3 Months

Meta
Skills you'll gain: Jest (JavaScript Testing Framework), React.js, Web Development Tools, JavaScript Frameworks, Code Reusability, Application Programming Interface (API), Unit Testing, UI Components, Front-End Web Development, Software Design Patterns, Javascript, Context Management
Intermediate · Course · 1 - 4 Weeks