IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: HVAC, Water Resource Management, Plant Operations and Management, Environmental Management Systems, Thermal Management, Control Systems, Environmental Monitoring, Electric Power Systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Vulnerability Management, Vulnerability Scanning, Cyber Security Assessment, Hardening, Threat Management, Patch Management, Cyber Risk, Continuous Monitoring, Threat Detection, Cyber Threat Hunting, Application Security, Security Controls, Cyber Attacks, Cyber Engineering, Cyber Security Policies, Network Security, Cyber Security Strategy, Network Engineering, Web Applications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, IT Automation, File Management, YAML, Infrastructure as Code (IaC), DevOps, Configuration Management, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Test Automation, Data Mapping, Application Deployment, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Architectural Design, Software Development Tools, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Cloud Management, IT Automation, Virtual Machines, Cloud Infrastructure, Google Cloud Platform, Serverless Computing, TCP/IP
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Maintainability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Provisioning, Google Workspace, User Accounts, Role-Based Access Control (RBAC), Cloud Services, Identity and Access Management, Collaborative Software, Configuration Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Computing, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Authentications, Virtual Private Networks (VPN), Multi-Factor Authentication, Cloud Security, Load Balancing, Containerization, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Google Cloud Platform, Hybrid Cloud Computing, Data Processing, Big Data, Data Warehousing, Cloud Services, Data Storage, Cloud Infrastructure, Dataflow, Cloud Computing, Database Administration, Databases, Virtual Networking, Load Balancing, Virtual Private Networks (VPN), Virtual Machines, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Embeddings, Natural Language Processing, Keras (Neural Network Library), Generative AI, Artificial Neural Networks, Data Preprocessing, Text Mining, Recurrent Neural Networks (RNNs), Deep Learning, Model Evaluation, Tensorflow
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Technical Documentation, Technical Writing, Software Documentation, Technical Communication, Software Design Documents, Information Architecture, Writing, User Requirements Documents, Software Development Tools, Automation, Style Guides, Software Development, Agile Software Development, Interactive Design, Project Management Software, Diagram Design, Generative AI
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Management, Cloud Security, Google Cloud Platform, Cost Management, Cloud Computing, System Monitoring, Information Technology Operations, Identity and Access Management, Cost Control, Site Reliability Engineering, Resource Management, Data Access, Resource Allocation, DevOps, Data Security, Cybersecurity
Beginner · Course · 1 - 3 Months