IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Project, Resource Allocation, Workflow Management, Planning, Project Planning, Scheduling, Project Schedules, Calendar Management, Resource Management, Resource Utilization, Project Management Software, Management Reporting, Milestones (Project Management), Project Management, AI Workflows, Project Risk Management, Agile Project Management, Project Portfolio Management, Human Resources Management and Planning, IT Management
Mixed · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Agile Product Development, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Release Management
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Lean Methodologies, Process Improvement, Data Collection, Quality Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Process Analysis, Process Improvement and Optimization, Probability Distribution, Regression Analysis, Project Design, Quality Assessment, Project Schedules, Business Process, Project Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Teams, Microsoft 365, Security Management, Security Controls, Group Policy, Network Planning And Design, Cloud Security, Data Security, Microsoft Intune (Mobile Device Management Software), Enterprise Application Management, Network Administration, Role-Based Access Control (RBAC), Multi-Tenant Cloud Environments, Identity and Access Management, Data Loss Prevention, Network Troubleshooting, Governance, Administration, IT Security Architecture, Regulatory Compliance
Intermediate · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Creativity, Brainstorming, Architectural Design, Storytelling, Design Thinking, Design Elements And Principles, Curiosity, Empathy, Design, Design Strategies, Critical Thinking and Problem Solving, Teamwork, Creative Design, Collaboration, Cultural Responsiveness
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Power BI, Dashboard Creation, Business Intelligence, Business Intelligence Software, Data Visualization, Business Reporting, Data Presentation, Business Analytics, Data Analysis, Data Synthesis, Excel Formulas, Data Manipulation, Collaborative Software, Trend Analysis, Data Cleansing, Data Management, Data Quality
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Regression Analysis, Calculus, Model Optimization, Mathematical Software, Machine Learning Methods, Numerical Analysis, Applied Mathematics, Applied Machine Learning, Linear Algebra, Artificial Neural Networks, Mathematical Modeling, Derivatives
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Technical Documentation, Document Management, Taking Meeting Minutes, Content Management, Project Documentation, Document Control, Knowledge Transfer, Technical Writing, Content Management Systems, Content Development and Management, Information Architecture, Content Strategy, Collaborative Software, Content Creation, Usability, Scalability
Intermediate · Course · 3 - 6 Months

Università Bocconi
Skills you'll gain: Food and Beverage, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Competitive Analysis, Competitive Intelligence, Brand Management, Growth Strategies, Marketing
Mixed · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Game Design, Project Design, Driving engagement, Social Impact, Drive Engagement, Employee Engagement, Motivational Skills, Positive Behavior Support, Behavior Management, Habit Formation, Psychology, Behavioral Economics, Marketing
Mixed · Course · 1 - 3 Months

British Standards Institution
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Data Governance, Risk Management Framework, Risk Management, Compliance Management, Accountability Frameworks, Risk Analysis, Risk Mitigation, Data Quality, Regulatory Compliance, Governance, Human Machine Interfaces, Trustworthiness
Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Computational Thinking, Algorithms, Programming Principles, Program Development, Pseudocode, Problem Solving, Analytical Skills, Python Programming, Computer Systems, Data Structures, Computer Hardware, Computer Programming, Object Oriented Programming (OOP), Analysis, Computer Architecture, Debugging
Beginner · Course · 1 - 4 Weeks