Change management courses can help you learn effective communication strategies, stakeholder engagement techniques, and the principles of organizational change. You can build skills in assessing change impact, developing change plans, and fostering a culture of adaptability. Many courses introduce tools like stakeholder analysis frameworks, change readiness assessments, and project management software, which help you apply these skills to practical work and ensure successful transitions within organizations.
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

MedCerts
Skills you'll gain: Working With Children, Applied Behavior Analysis, Communication Disorders, Language Disorders, Non-Verbal Communication, Human Learning
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Decision Making, Strategic Decision-Making, Risking, Complex Problem Solving, Behavioral Economics, Business Ethics, Psychology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Big Data, Apache Spark, PySpark, Apache Hadoop, Apache Hive, Databases, NoSQL, Data Mining, Data Warehousing, Real Time Data, Cloud Computing, Data Processing, Query Languages, Distributed Computing, Applied Machine Learning, Scripting Languages
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Command-Line Interface, Unix Shell, Unix Commands, Unix, Linux, File Management, File Systems, File I/O, Systems Architecture, Computer Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: E-Commerce, Business-To-Consumer, Order Management Systems, Digital Transformation, Digital Content, Customer experience improvement, Project Implementation, Online Advertising, Solution Delivery, Product Assortment, Program Implementation, Needs Assessment, Business Requirements, Business Technologies, Technical Consulting, Customer experience strategy (CX), Business Analysis, Payment Systems, Scalability, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Building, Team Management, Cognitive flexibility, Creativity, Team Leadership, Innovation, Collaboration, Open Mindset, Employee Engagement, Internal Communications, Adaptability
Intermediate · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Critical Thinking, Research, Ethical Standards And Conduct, Analytical Skills, Lifelong Learning, Independent Thinking, Writing, Learning Strategies, Problem Solving, Self-Awareness, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Cloud Applications, Cloud Deployment, Continuous Deployment, Application Deployment, ASP.NET, Platform As A Service (PaaS), Development Environment, Containerization, Docker (Software), Web Applications, Microsoft Visual Studio, Integrated Development Environments, Scalability
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Network Performance Management, Policy Development, Policy Analysis, Public Policies, Economics, Policy, and Social Studies, Business Economics, Socioeconomics, digital literacy, Telecommunications, Regulation and Legal Compliance, Technical Writing
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Predictive Analytics, Customer Relationship Management, Data-Driven Decision-Making, Applied Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning, Model Evaluation
Beginner · Course · 1 - 4 Weeks