How do I learn sales skills?

Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.

What skills can I learn in sales courses?

Sales courses typically cover a comprehensive range of essential skills including: Sales strategies and techniques Negotiation skills Customer relationship management (CRM) systems and their application Understanding and analyzing sales performance metrics Digital selling and social media tools Lead generation and conversion tactics B2B sales and account management Communication and presentation skills

Do I need prior experience in sales to start these courses?

No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels: Beginners can start with the basics of sales principles and simple sales techniques. Intermediate learners can focus on developing complex negotiation skills and managing customer relationships. Advanced professionals can refine their strategic sales planning and leadership in sales management.

What sales certifications and credentials are available?

Sales courses on Coursera offer a variety of credential options: Professional certificates that demonstrate sales techniques Specialized course certificates in areas such as digital selling or sales operations Partner certificates from leading organizations and schools These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.

What career opportunities are available with skills in sales?

Skills in sales can open doors to a wide range of roles within various industries including: Sales Representative Sales Manager Account Executive Business Development Manager Customer Success Manager Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.

Are there free sales courses or certifications available on Coursera?

Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.

Top Sales Courses - Learn Sales Online

Explore the Sales Course Catalog

HubSpot Academy
Sales Enablement
Skills you'll gain: Sales Enablement, Sales Strategy, Sales Management, Lead Generation, Sales Training, Sales Operations, Sales, Sales Process, Customer Success Management, Target Audience, Content Strategy, Customer Insights, Content Creation, Meeting Facilitation, Service Level Agreement, Business Writing
Beginner · Course · 1 - 3 Months
HubSpot Academy
Sales Reporting with HubSpot
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Forecasting, Business Metrics, Sales Process, Sales Strategy, Performance Metric, Sales, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Customer Service, Customer Data Management, Customer Success Management, Goal Setting
Beginner · Course · 1 - 4 Weeks
Status: New
Packt
Winning at Sales
Skills you'll gain: Sales Presentations, Account Management, Sales Management, Sales Territory Management, Sales, Selling Techniques, Sales Strategy, Sales Process, Overcoming Objections, Consultative Selling, Showrooms, Customer Engagement, Growth Mindedness, Rapport Building, Emotional Intelligence, Active Listening
Intermediate · Course · 1 - 3 Months
Status: New
Packt
Sales Strategies and Techniques
Skills you'll gain:
Intermediate · Course · 1 - 4 Weeks
Status: Free
Coursera Instructor Network
GenAI for Sales Operations Specialists
Skills you'll gain: Sales Operations, Sales Process, Sales Enablement, Sales Management, Sales Strategy, Sales Training, Sales Pipelines, ChatGPT, Business Ethics, Customer Relationship Management, Data-Driven Decision-Making, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks
Status: New
Status: Free
Coursera Instructor Network
GenAI for Sales Proposals and Presentations
Skills you'll gain: Sales Presentations, Proposal Development, Sales Strategy, Presentations, Storytelling, Sales, Sales Process, Marketing Collateral, Personalized Service, Market Research, Data-Driven Decision-Making, Target Audience, Microsoft PowerPoint, Content Creation, Data Visualization
Beginner · Course · 1 - 4 Weeks
Status: New
Packt
Introduction to Sales
Skills you'll gain: Overcoming Objections, Sales, Selling Techniques, General Sales Practices, Sales Strategy, Sales Process, Sales Presentations, Consultative Selling, Sales Prospecting, Rapport Building, Consumer Behaviour, Influencing, Customer Relationship Building, Customer Engagement, Customer Insights, Value Propositions, Decision Making
Beginner · Course · 1 - 4 Weeks
Status: Free
Coursera Project Network
AI Sales Calling with Vapi: Automated SAAS Demo Scheduler
Skills you'll gain: JSON, Outbound Calls, Application Programming Interface (API), Setting Appointments, Systems Integration, Sales Development, Sales, Marketing Automation, Business Process Automation, Automation, Scheduling, Personalized Service
Intermediate · Guided Project · Less Than 2 Hours
Status: New
Status: Free
Coursera Instructor Network
GenAI for Sales Analytics
Skills you'll gain: Sales Strategy, Customer Analysis, Sales, Sales Process, Generative AI, Customer Insights, Forecasting, Personalized Service, Data-Driven Decision-Making, Analytics, Customer Engagement, Predictive Modeling
Beginner · Course · 1 - 4 Weeks
Amazon Web Services
AWS Cloud Practitioner Essentials
Skills you'll gain: Amazon Web Services, Amazon CloudWatch, AWS Identity and Access Management (IAM), Cloud Services, Cloud Computing, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Management, Cloud Security, Amazon S3, Cloud Computing Architecture, System Monitoring, Data Migration, Scalability
4.8
Rating, 4.8 out of 5 stars
1.9K reviews
Beginner · Course · 1 - 3 Months
Status: New
Status: Free
Coursera Instructor Network
GenAI for Sales Managers: Data-Driven Sales Forecasting
Skills you'll gain: Sales Pipelines, Sales Management, Sales Process, Sales, Sales Strategy, Customer Engagement, Lead Generation, Sales Prospecting, ChatGPT, Forecasting, Business Ethics, Customer Insights, Artificial Intelligence, Automation
Intermediate · Course · 1 - 4 Weeks
Status: New
Status: Free
Coursera Project Network
Copilot for Beginners: Sales Data Analysis in Excel
Skills you'll gain: Microsoft Excel, Data Cleansing, Data Visualization Software, Spreadsheet Software, Trend Analysis, Forecasting, Data Manipulation, Sales, Data Analysis, Data Transformation, Generative AI
Beginner · Guided Project · Less Than 2 Hours