Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Technical Communication, Intrusion Detection and Prevention, Cybersecurity, Vulnerability Management, Continuous Monitoring, Threat Management, Communication Strategies, Digital Forensics, Root Cause Analysis

Skills you'll gain: Amazon DynamoDB, Amazon Web Services, NoSQL, Database Management, Query Languages, JSON, Data Storage, Disaster Recovery, Data Manipulation, Scalability

Skills you'll gain: Simulations, Resource Management, Call Center Experience, Process Management, Workflow Management, Data Analysis, Process Analysis, Plot (Graphics), R Programming, Statistical Analysis, Statistical Modeling

Skills you'll gain: Software Design Patterns, Computational Thinking, Software Design, Algorithms, Program Development, Software Development, Software Engineering, Programming Principles, Computer Programming, Problem Solving, Data Structures, Computer Science, Javascript, Web Development, Machine Learning Methods, Data Science

Skills you'll gain: Dashboard, Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Data Validation, Productivity Software, Data Entry, Data Analysis Expressions (DAX), Data Visualization, Quality Assessment

Skills you'll gain: Public Speaking, Communication, Emotional Intelligence, Professional Development, Professional Networking, Resilience, Mentorship, Personal Development, Assertiveness, Coaching, Leadership, Self-Awareness, Leadership and Management, Empathy, Branding, Diversity Equity and Inclusion Initiatives, Decision Making

Skills you'll gain: Facebook, Social Media Management, Scheduling, Social Media, Content Creation, Live Streaming, Content Development and Management, Video Production

Skills you'll gain: Culture Transformation, Kanban Principles, Agile Project Management, Organizational Change, Agile Methodology, Process Mapping, Sprint Retrospectives, Lean Methodologies, Leadership, Continuous Improvement Process

Skills you'll gain: Application Programming Interface (API), GraphQL, API Design, Restful API, Postman API Platform, Ajax, OAuth, Frontend Integration, Software Documentation, Authentications, Debugging, Real Time Data, Systems Integration, JSON, Authorization (Computing), Version Control

Skills you'll gain: Threat Modeling, Cyber Threat Intelligence, Vulnerability Management, Cybersecurity, Threat Detection, Vulnerability Assessments, Intrusion Detection and Prevention, Network Security, Cyber Attacks, Cyber Operations, Patch Management, Continuous Monitoring, Configuration Management

Skills you'll gain: .NET Framework, Cloud Development, Amazon Web Services, Microsoft Visual Studio, Integrated Development Environments, C# (Programming Language), Software Development Tools, Cloud Deployment