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    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: Preview
      Preview
      S

      Starweaver

      Customer Relationship Management

      Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Target Audience, Marketing Strategies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      235 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma Advanced Improve and Control Phases

      Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Manufacturing, Process Improvement, Continuous Improvement Process, Operational Efficiency, Waste Minimization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      745 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      National Academy of Sports Medicine

      NASM Personal Fitness Trainer

      Skills you'll gain: Goal Setting, Kinesiology, Nutrition and Diet, Health Assessment, Nutrition Education, Preventative Care, Public Health and Disease Prevention, Patient Education And Counseling, Respiration, Train The Trainer, Chronic Diseases, Patient Evaluation, Physical Therapy, Rehabilitation, Injury Prevention, Neurology, Automated External Defibrillator, Cardiopulmonary Resuscitation (CPR), Overcoming Obstacles, Coaching

      4.8
      Rating, 4.8 out of 5 stars
      ·
      208 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      EDHEC Business School

      Science and Engineering of Climate Change

      Skills you'll gain: Environmental Issue, Energy and Utilities, Mitigation, Engineering, Systems Of Measurement, Environment, Mathematical Modeling, Environmental Engineering, Environmental Science, Scientific Methods, Physics, Trend Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      237 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Introduction to Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      268 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Operations Management: Organization and Analysis

      Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategy, Process Design, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      P

      Pontificia Universidad Católica de Chile

      Planificación y gestión estratégica para Pymes

      Skills you'll gain: Sales Management, Customer Relationship Management, Financial Analysis, Business Modeling, Business Planning, Business Strategy, Financial Statements, Strategic Decision-Making, Accounting, Entrepreneurship, Competitive Analysis, Value Propositions

      4.9
      Rating, 4.9 out of 5 stars
      ·
      974 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UBITS

      Introducción a la inteligencia emocional

      Skills you'll gain: Emotional Intelligence, Personal Development, Self-Awareness, Persistence, Self-Discipline, Social Skills, Self-Motivation, Adaptability, Resilience, Interpersonal Communications, Cultural Diversity, Communication, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      983 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Strategic Sales Management

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales Training, Sales, Business Planning, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Market Intelligence, B2B Sales, Competitive Intelligence, Marketing Effectiveness, Customer Relationship Building, Business Strategy, Customer Analysis, Business

      4.6
      Rating, 4.6 out of 5 stars
      ·
      510 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      G

      Georgia Institute of Technology

      Better Business Writing in English

      Skills you'll gain: Business Writing, Proposal Writing, Business Correspondence, Presentations, Report Writing, Writing, Microsoft PowerPoint, Business Communication, Writing and Editing, Grammar, Peer Review, English Language, Language Competency, Editing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      510 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Pittsburgh

      Disaster Preparedness

      Skills you'll gain: Triage, Mitigation, Emergency Response, Safety and Security, Emergency Medicine, First Aid, Healthcare Ethics, Risk Analysis, Stress Management, Resourcefulness, Adaptability, Water Resources, Cultural Diversity, Activities of Daily Living (ADLs)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Gender Analytics: Gender Equity through Inclusive Design

      Skills you'll gain: Human Centered Design, User Experience Design, Organizational Change, User Research, Design Thinking, Change Management, Design Research, Product Design, Data Ethics, Data Collection, Quantitative Research, Prototyping, Influencing, Organizational Leadership, Data Analysis, Analytics, Diversity Awareness, Diversity and Inclusion, Innovation, Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      593 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular business communication courses

    • Customer Relationship Management: Starweaver
    • Six Sigma Advanced Improve and Control Phases: Kennesaw State University
    • NASM Personal Fitness Trainer: National Academy of Sports Medicine
    • Science and Engineering of Climate Change: EDHEC Business School
    • Introduction to Customer Service: CVS Health
    • Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
    • Planificación y gestión estratégica para Pymes: Pontificia Universidad Católica de Chile
    • Introducción a la inteligencia emocional: UBITS
    • Strategic Sales Management: Fundação Instituto de Administração
    • Better Business Writing in English: Georgia Institute of Technology

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    Business Communication (16)
    Decision-making (16)
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