Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Requirements, Systems Analysis, Business Strategy, Business Process, Business Process Management, Business Intelligence, Risk Analysis, Agile Methodology, Performance Measurement

Skills you'll gain: Applied Machine Learning, Artificial Intelligence

Skills you'll gain: Usability Testing, Software Design Documents, User Experience Design, User Centered Design, UI/UX Research, Prototyping, Test Planning, Design Software

Skills you'll gain: Usability Testing, Usability, Figma (Design Software), User Experience Design, User Centered Design, UI/UX Research, User Research, Prototyping, Test Planning

Skills you'll gain: Natural Language Processing, Large Language Modeling, Generative AI, Text Mining, Prompt Engineering, Applied Machine Learning

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, OpenAI, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Business Requirements, Requirements Elicitation, Large Language Modeling, Program Development, Workflow Management, Business Strategy, Process Optimization, Content Creation, IBM Cloud, Image Analysis

Skills you'll gain: Compassion, Emotional Intelligence, Empathy, Self-Awareness, Psychology, Cultural Sensitivity, Personal Integrity, Ethical Standards And Conduct, Decision Making, Critical Thinking

Skills you'll gain: Agile Methodology, User Centered Design, Education Software and Technology, Entrepreneurship, Emerging Technologies, Market Research, Solution Design, Innovation, Pedagogy, Market Analysis, Entrepreneurial Finance, Law, Regulation, and Compliance, Market Opportunities, Intellectual Property, Business Modeling, Scalability, Fundraising and Crowdsourcing, Project Finance, Growth Strategies

Skills you'll gain: Business Process Modeling, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, Business Transformation, Workflow Management, Product Management, ChatGPT, Scalability, Generative AI, Entrepreneurship, Business Strategy, Product Development, Product Requirements, Product Knowledge, Innovation, AI Personalization

Skills you'll gain: Logo Design, Canva (Software), Creative Design, Brand Strategy, Branding, Graphic and Visual Design, Brainstorming, ChatGPT, Prompt Engineering, Color Theory, Target Audience, Generative AI Agents, Typography

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Workflow Management, Process Analysis, Microsoft Copilot, Robotic Process Automation, Business Process Automation, Process Optimization, Microsoft 365, Automation, Application Lifecycle Management, Business Process Management, Document Management, Event-Driven Programming