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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • U

      University of Michigan

      Introduction to Healthcare Management

      Skills you'll gain: Health Care Administration, Clinical Leadership, Community Health, Public Health, Human Resources Management and Planning, Health Systems, Electronic Medical Record, Financial Management, Marketing Communications, Leadership and Management, Quality Improvement, Philanthropy, Health Care, Health Policy, Organizational Leadership, Organizational Structure, Fundraising, Performance Measurement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      56 reviews

      Intermediate · Course · 1 - 4 Weeks

    • A

      Arizona State University

      Strategic Thinking for Everyone

      Skills you'll gain: Strategic Thinking, Visionary, Research, Influencing, Strategic Decision-Making, Data Collection, Systems Thinking, Strategic Planning, Investigation, Negotiation, Proactivity, Business Strategy, Complex Problem Solving, Communication Strategies, Creative Thinking, Scientific Methods, Decision Making, Active Listening, Cognitive flexibility, Research Methodologies

      4.4
      Rating, 4.4 out of 5 stars
      ·
      69 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of California, Irvine

      Hiring Practices

      Skills you'll gain: Interviewing Skills, Recruitment, Recruitment Strategies, Talent Acquisition, Human Resources, Executive Recruitment, Employee Onboarding, Employee Retention, Diversity and Inclusion, Job Analysis, Human Resources Information System (HRIS), Organizational Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      172 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      Tally Education and Distribution Services Private Limited

      Fundamentals of Accounting and Reporting

      Skills you'll gain: Accounting, Financial Reporting, Bookkeeping, Accounting Software, General Ledger, Inventory Accounting, Banking Services, Data Security, Software Installation, Data Migration, Reconciliation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      128 reviews

      Beginner · Course · 1 - 3 Months

    • S

      Starweaver

      Lean Management Fundamentals

      Skills you'll gain: Lean Manufacturing, Lean Methodologies, Process Improvement, Process Analysis, Kaizen Methodology, Quality Improvement, Kanban Principles, Process Mapping, Process Optimization, Business Process, Operational Efficiency, Continuous Improvement Process, Operations Management, Workflow Management, Initiative and Leadership, Leadership Development, Waste Minimization, Change Management, Program Implementation, Employee Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      51 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      University of Michigan

      Extraordinary Human Capital Management

      Skills you'll gain: Human Capital, Human Resource Strategy, Human Resources, Change Management, Talent Management, Professional Development, Labor Relations, Organizational Strategy, HR Tech, Leadership, Crisis Management, Intercultural Competence, Cultural Diversity, Leadership and Management, Talent Acquisition, Industrial and Organizational Psychology, Workforce Development, Diversity and Inclusion, Team Management, Human Resources Management and Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      14 reviews

      Intermediate · Specialization · 1 - 3 Months

    • F

      Fractal Analytics

      Mastering User Centric Design with Generative AI

      Skills you'll gain: User Research, Human Centered Design, Ideation, User Experience Design, Design Thinking, Generative AI, Prototyping, Brainstorming, Data Ethics, Data Synthesis, ChatGPT, User Experience, Artificial Intelligence, User Centered Design, Innovation, Usability Testing, Prompt Engineering, Interactive Learning, AI Personalization, Information Privacy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      72 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      V

      Vanderbilt University

      Change Management for Generative AI

      Skills you'll gain: Change Management, Organizational Change, Business Transformation, Generative AI, Scalability, Innovation, Stakeholder Management, Workforce Management, Employee Training, Leadership, Strategic Decision-Making

      4.4
      Rating, 4.4 out of 5 stars
      ·
      100 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Colorado Boulder

      Industrial IoT Markets and Security

      Skills you'll gain: Real-Time Operating Systems, Internet Of Things, Wireless Networks, Infrastructure Security, General Networking, Cybersecurity, Cloud Platforms, Cryptography, Network Protocols, Emerging Technologies, Embedded Systems, Software-Defined Networking, Market Intelligence, Market Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      582 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Introduction to Tech Sales

      Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      62 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      S

      SkillUp EdTech

      Business Analysis: Process Modeling & Requirements Gathering

      Skills you'll gain: Business Analysis, Business Process Modeling, Process Optimization, Requirements Management, Business Requirements, Process Analysis, Data Modeling, Agile Methodology, Requirements Analysis, Stakeholder Management, Process Improvement, User Story, Gap Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Washington

      Speaking to Inspire: Ceremonial and Motivational Speeches

      Skills you'll gain: Public Speaking, Oral Expression, Storytelling, Motivational Skills, Performing Arts, Communication, Constructive Feedback, Writing, Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      176 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular business communication courses

    • Introduction to Healthcare Management: University of Michigan
    • Strategic Thinking for Everyone: Arizona State University
    • Hiring Practices: University of California, Irvine
    • Fundamentals of Accounting and Reporting: Tally Education and Distribution Services Private Limited
    • Lean Management Fundamentals: Starweaver
    • Extraordinary Human Capital Management: University of Michigan
    • Mastering User Centric Design with Generative AI: Fractal Analytics
    • Change Management for Generative AI: Vanderbilt University
    • Industrial IoT Markets and Security: University of Colorado Boulder
    • Introduction to Tech Sales: Coursera Instructor Network

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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