Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Active Listening, Business Writing, Concision, Non-Verbal Communication, Writing, Persuasive Communication, Empathy, Technical Writing, Business Communication, Rapport Building, Grammar, Business Leadership, ChatGPT, Business Transformation, Communication, Technical Documentation, Communication Strategies, Stakeholder Engagement, Marketing Communications, Media and Communications

Skills you'll gain: Design Thinking, Culture Transformation, Organizational Change, Innovation, Systems Thinking, Thought Leadership, Overcoming Obstacles, Organizational Leadership, Problem Solving

Skills you'll gain: Compliance Management, Microsoft Copilot, Regulation and Legal Compliance, Legal Risk, Compliance Reporting, General Data Protection Regulation (GDPR), Microsoft 365, Audit Working Papers, Process Design, Workflow Management, Business Workflow Analysis, Prompt Engineering

Skills you'll gain: Interviewing Skills, Management Training And Development, Data-Driven Decision-Making, Recruitment, Diversity and Inclusion, Talent Acquisition, Performance Measurement, Decision Making, Communication

Skills you'll gain: Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Mindfulness, Compassion, Composure, Cognitive flexibility, Stress Management, Creativity, Critical Thinking, Resilience, Adaptability, Decision Making

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Productivity, Artificial Intelligence, Large Language Modeling, Human Resources, Management Training And Development, Employee Performance Management, Performance Review, Professional Development, Policy Development, New Hire Orientations, Communication, Communication Planning, Human Development, Recruitment, Interviewing Skills, Talent Recruitment, Policy Analysis

Skills you'll gain: Artificial Intelligence, Automation, Natural Language Processing, Business Process Automation, Artificial Intelligence and Machine Learning (AI/ML), Organizational Effectiveness, Scalability, Organizational Change, Technical Consulting, Operational Efficiency, Technology Strategies, Performance Measurement, Procurement

Skills you'll gain: Active Listening, Business Writing, Data Storytelling, Concision, Storytelling, Data Presentation, Non-Verbal Communication, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Writing, Persuasive Communication, Sales, Empathy, Business Communication, Rapport Building, Technical Communication, Communication, Communication Strategies, Marketing Communications

Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Ideation, Value Propositions, Business Modeling, New Product Development, Entrepreneurship, Strategic Partnership, Process Mapping, Brainstorming, Business Analysis, Growth Strategies, Price Negotiation, New Business Development, Problem Solving

Skills you'll gain: Business Leadership, Marketing Automation, Generative AI Agents, Business Marketing, Marketing Strategies, Strategic Marketing, AI Personalization, Marketing Planning, Business Analytics, Marketing Effectiveness, Marketing Analytics, Customer Analysis, Business Process Automation, Business Strategies, Market Analysis, Content Marketing, Media Planning, Prompt Engineering, Online Advertising, Digital Marketing

Skills you'll gain: Active Listening, Communication, Emotional Intelligence, Business Communication, Verbal Communication Skills, Interpersonal Communications, Team Building, Teamwork, Communication Strategies, Empathy, Social Skills, Trustworthiness, Non-Verbal Communication, Virtual Teams, Business Correspondence, Conflict Management, Constructive Feedback, Self-Awareness, Adaptability