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    • Process Improvement

    Process Improvement Courses Online

    Study process improvement for optimizing business operations. Learn about Lean, Six Sigma, and continuous improvement methodologies.

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    Explore the Process Improvement Course Catalog

    • Status: New
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      Saïd Business School, University of Oxford

      Generative and Agentic AI

      Skills you'll gain: Prompt Engineering, Generative AI, Agentic systems, OpenAI, ChatGPT, Large Language Modeling, Artificial Intelligence, Business Process Automation, Workflow Management, Data Ethics, Business Strategy, Technology Strategies, Decision Making, Content Creation

      Beginner · Course · 1 - 3 Months

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      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

      Beginner · Course · 1 - 4 Weeks

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      Coursera

      Test, Learn, Evolve: Usability Testing in Figma

      Skills you'll gain: Usability Testing, Usability, Figma (Design Software), User Experience Design, User Centered Design, UI/UX Research, User Research, Prototyping, Test Planning

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Engineering Project Management

      Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Requirements Management, Project Management, Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.7K reviews

      Beginner · Specialization · 3 - 6 Months

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      Coursera Instructor Network

      Advanced UX Strategies for Product Managers

      Skills you'll gain: UI/UX Strategy, User Experience, User Experience Design, Design and Product, Data Storytelling, Experience Design, User Centered Design, Usability Testing, Product Improvement, User Research, Human Centered Design, Design Research, Figma (Design Software), User Feedback, Wireframing, Customer experience improvement, Storytelling, Prioritization

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Budgeting and Scheduling Projects

      Skills you'll gain: Cost Estimation, Project Controls, Project Schedules, Estimation, Quality Management, Milestones (Project Management), Project Planning, Project Management, Scheduling, Timelines, Work Breakdown Structure, Budgeting, Resource Allocation, Resource Management, Matrix Management

      4.7
      Rating, 4.7 out of 5 stars
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      9.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
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      UiPath

      How to write better prompts

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Business Writing, Business Process Automation, Robotic Process Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
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      Fractal Analytics

      Unlocking AI and ML : Your Path to Smart Business Solutions

      Skills you'll gain: Generative AI, Data Analysis, Business Analytics, Artificial Intelligence and Machine Learning (AI/ML), Analytical Skills, Data-Driven Decision-Making, Deep Learning, Artificial Intelligence, Business Intelligence, Data Science, Artificial Neural Networks, Data Cleansing, Data Quality, Machine Learning, Python Programming, Regression Analysis, Business Ethics, Predictive Modeling, Supervised Learning, Unsupervised Learning

      Beginner · Course · 1 - 3 Months

    • Status: New
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      Simplilearn

      Workflow Automation using Generative AI

      Skills you'll gain: Marketing Automation, Business Process Automation, OpenAI, ChatGPT, Automation, Performance Tuning, Workflow Management, Generative AI, Scalability, Blogs, Process Optimization, Real Time Data, Artificial Intelligence, Social Media Content, Application Programming Interface (API), Content Creation, Business Planning

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Automatic Data Processing, Inc. (ADP)

      Recruiting Fundamentals

      Skills you'll gain: Recruitment, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Acquisition, Human Resources, Regulatory Compliance, Talent Sourcing, Compliance Management, Interviewing Skills, Labor Law, Brand Strategy, Value Propositions

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Coursera Instructor Network

      GenAI for Medical Coders: Simplifying Documentation

      Skills you'll gain: Generative AI, Regulatory Compliance, Compliance Management, Medical Records, Medical Billing and Coding, Health Information Management and Medical Records, Medical History Documentation, Technical Documentation, Automation, Operational Efficiency, Natural Language Processing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Recruiting, Hiring, and Onboarding Employees

      Skills you'll gain: Workforce Planning, Employee Onboarding, Recruitment, Recruitment Strategies, Talent Acquisition, Job Analysis, Human Resources, Human Resource Strategy, Workforce Management, Employee Engagement, Talent Sourcing, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.6K reviews

      Mixed · Course · 1 - 4 Weeks

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    1…222324…350

    In summary, here are 10 of our most popular process improvement courses

    • Generative and Agentic AI: Saïd Business School, University of Oxford
    • Generative AI in Customer Service Operations Training: Simplilearn
    • Test, Learn, Evolve: Usability Testing in Figma: Coursera
    • Engineering Project Management: Rice University
    • Advanced UX Strategies for Product Managers: Coursera Instructor Network
    • Budgeting and Scheduling Projects: University of California, Irvine
    • How to write better prompts: UiPath
    • Unlocking AI and ML : Your Path to Smart Business Solutions: Fractal Analytics
    • Workflow Automation using Generative AI: Simplilearn
    • Recruiting Fundamentals: Automatic Data Processing, Inc. (ADP)

    Skills you can learn in Business Essentials

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    Business Communication (16)
    Decision-making (16)
    Leadership (15)

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