Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

Skills you'll gain: Diversity Training, Intercultural Competence, Organizational Change, Diversity Equity and Inclusion Initiatives, Cognitive flexibility, Adaptability, Diversity and Inclusion, Open Mindset, Cultural Responsiveness, Cultural Diversity, Diversity Awareness, Cultural Sensitivity, Employee Training, Safety Culture, Self-Awareness

Skills you'll gain: Data Visualization, Descriptive Statistics, Regression Analysis, Forecasting, Probability Distribution, Business Analytics, Data Analysis, Statistical Analysis, Statistical Methods, Microsoft Excel, Statistics, Spreadsheet Software, Predictive Analytics, Probability

Skills you'll gain: Copywriting, Search Engine Optimization, Web Analytics and SEO, Target Audience, Content Creation, Web Content, Productivity Software, Brand Awareness, Marketing Automation, Generative AI

Skills you'll gain: Social Media, Online Advertising, Digital Advertising, Social Media Marketing, Social Media Strategy, Advertising, Advertising Campaigns, Web Analytics, Content Performance Analysis, Facebook, Paid media, Instagram, Marketing Communications, Target Audience, Business Ethics, Brand Awareness, Customer Engagement

Skills you'll gain: Entrepreneurship, Feasibility Studies, Business Planning, Strategic Thinking, New Business Development, Business Strategies, Innovation, Financial Analysis, Business Analysis, Analysis, Leadership and Management, Marketing

Skills you'll gain: Canva (Software), LinkedIn, Graphic Design, Graphic and Visual Design, Computer Graphic Techniques, Social Media Content, Professional Networking, Design Elements And Principles

Skills you'll gain: Intellectual Property, Business Process, Innovation, Business Strategy, Commercialization, New Product Development, Law, Regulation, and Compliance, Lawsuits, New Business Development, Legal Strategy

Skills you'll gain: Standard Accounting Practices, Accounting, Financial Statements, General Accounting, Financial Reporting, Bookkeeping, Generally Accepted Accounting Principles (GAAP), Financial Accounting, International Financial Reporting Standards, Income Statement, Balance Sheet

Skills you'll gain: Social Media Marketing, Social Media, Marketing Analytics, Text Mining, Consumer Behaviour, Data Mining, Customer Insights, Market Analysis, Data Analysis Software, Trend Analysis, Research

Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Product Improvement, Product Management, User Experience, Product Development, Product Design, Product Strategy, New Product Development, Customer Analysis, Market Analysis, User Feedback, Product Testing, Lean Methodologies, Ideation

Skills you'll gain: Customer Acquisition Management, Business Planning, Entrepreneurship, Business Modeling, Resource Management, Sales Strategy, Plan Execution, New Business Development, Business Strategy, Customer Engagement, Go To Market Strategy, Marketing, Innovation, Fundraising and Crowdsourcing, Budgeting