IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

IESE Business School
Skills you'll gain: Operations Management, Process Improvement, Performance Improvement, Process Design, Process Analysis, Inventory Management, Process Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Inventory Management System, Workflow Management, Strategic Decision-Making, Inventory Control, Capacity Management, Prioritization, Service Level, Resource Utilization
Intermediate · Course · 1 - 4 Weeks
McMaster University
Skills you'll gain: Financial Policy, Finance, Credit Risk, General Finance, Corporate Finance, Financial Statements, Financial Analysis, Behavioral Economics, Economics, Case Studies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Technical Communication, Professional Development, Relationship Building, Data Infrastructure, Data Warehousing, Data Pipelines, Data Processing, Professionalism, Data Storage, Verbal Communication Skills, Communication Strategies, Problem Solving
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Animations, Content Creation, Social Media, Creative Design, Graphical Tools, Design, Graphic Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

28DIGITAL
Skills you'll gain: Personally Identifiable Information, Information Privacy, Law, Regulation, and Compliance, Data Ethics, International Relations, Cybersecurity, World History, European History, Research, Political Sciences
Beginner · Course · 1 - 3 Months

Utrecht University
Skills you'll gain: Nutrition and Diet, Food and Beverage, Socioeconomics, Sustainable Development, Health Disparities, Environmental Science, Behavioral Economics, Economics, Health Policy, Psychology, Biotechnology
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Cyber Security Policies, AI Security, Cybersecurity, Cyber Attacks, Cyber Risk, Email Security, Mobile Security, Safety and Security, Identity and Access Management, Remote Access Systems, Multi-Factor Authentication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Teaching, Instructional Strategies, Digital pedagogy, Literacy, Oral Expression, digital literacy, Learning Styles, Media and Communications, Multimedia, Higher Education, Cultural Diversity, Writing, Non-Verbal Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Organizational Skills, Business Communication, Team Management, Communication Strategies, Resource Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Revenue Forecasting, Financial Modeling, Financial Forecasting, Real Estate, Forecasting, Cash Flow Forecasting, Commercial Real Estate, Risk Management, Property and Real Estate, Investment Management, Portfolio Management, Risk Analysis, Investments, Financial Analysis
Beginner · Course · 1 - 4 Weeks