IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Consumer Behaviour, Responsible AI, Social Impact, Business Risk Management, Business Operations, Risk Analysis, Operations, Generative AI, AI Security, Environment Health And Safety, Customer experience improvement, Social Sciences, Governance, Leadership and Management
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Network Troubleshooting, Network Administration, Network Security, Network Architecture, TCP/IP, Network Routers, Computer Networking, Network Routing, Virtual Local Area Network (VLAN), Dynamic Host Configuration Protocol (DHCP), Wireless Networks, Local Area Networks, Network Switches, Networking Hardware, Network Infrastructure, IT Automation, Network Protocols, Routing Protocols, Hardware Troubleshooting, Network Model
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Manufacturing and Production, Automation, Manufacturing Operations, Manufacturing Processes, Production Line, Production Process, Lean Manufacturing, Programmable Logic Controllers, Workforce Development, Robotics, Safety Standards, Safety Assurance, Sustainable Engineering, Sustainable Technologies, Human Machine Interfaces, Artificial Intelligence and Machine Learning (AI/ML), Internet Of Things, Scalability
Beginner · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Grammar, Language Competency
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Process Mapping, Process Analysis, Process Improvement, Business Modeling, Business Process, Organizational Structure, Project Design, Project Management, Business Management, Operations Management, Organizational Strategy, Leadership and Management, Strategic Planning, Innovation
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Classification Algorithms, Data Analysis, Model Evaluation, Logistic Regression, Supervised Learning, Decision Tree Learning, Predictive Modeling, Feature Engineering, Data Preprocessing, Machine Learning, Bayesian Statistics, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Microsoft Office, Computer Literacy
Intermediate · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Team Management, Team Building, Expectation Management, Stakeholder Analysis, Resource Management, Relationship Management
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Java Programming, Object Oriented Programming (OOP), Java, Programming Principles, Computer Programming, Application Development, Program Development, Software Design Patterns, Debugging, Unit Testing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: SQL, Data Manipulation, Relational Databases, Database Design, Databases, Data Integrity, Database Management Systems, Debugging, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies, Hardware Troubleshooting, Electrical Safety, Technical Communication, Linux, File Systems, Microsoft Windows, Information Privacy
Beginner · Course · 1 - 3 Months
Illinois Tech
Skills you'll gain: Linux, Cloud-Native Computing, Linux Administration, Cloud Computing, Amazon Web Services, Infrastructure as Code (IaC), Cloud Computing Architecture, Operating System Administration, Cloud Platforms, Cloud Storage, Linux Commands, User Accounts, Cloud Infrastructure, Command-Line Interface, Systems Administration, Cloud Services, Amazon S3, Cloud Applications, Operating Systems, Data Infrastructure
Build toward a degree
Beginner · Specialization · 3 - 6 Months