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Explore the IT Support Course Catalog
Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Cybersecurity, Cloud Infrastructure, Hardware Troubleshooting, Data Storage, General Networking, Operating Systems, Computer Security Awareness Training, Serverless Computing, Computer Programming, Databases
Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Development Environment, Project Management Institute (PMI) Methodology, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Network Support, System Support, Information Technology, Health Care, Information Technology Operations, Electronic Medical Record, Technical Services, Medical Records, Medical Terminology
Google
Skills you'll gain: Package and Software Management, IT Infrastructure, Network Security, Systems Administration, OS Process Management, Desktop Support, Information Systems Security, Computer Security Awareness Training, Application Security, Cybersecurity, Remote Access Systems, Cyber Attacks, Microsoft Windows, Technical Support, Active Directory, Server Administration, Disaster Recovery, Help Desk Support, Computer Hardware, Information Technology
Skills you'll gain: IT Service Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Network Security, Network Protocols, Threat Modeling, Linux Servers, Cloud Security, Operating Systems, Endpoint Detection and Response, NIST 800-53, Regulatory Compliance
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Resource Management
- Status: Free
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Psychiatry, Mental Health, Human Development, Human Learning, Social Sciences, Psychotherapy, Behavioral Health, Sociology, Creativity, Non-Verbal Communication
Google
Skills you'll gain: Scripting, Python Programming, Computer Programming, Algorithms, Problem Management, Data Structures, Debugging, Development Environment
Skills you'll gain: Peripheral Devices, System Support, Desktop Support, Technical Support, Computer Hardware, Disaster Recovery, System Configuration, Hardware Troubleshooting, Microsoft Windows, Operating Systems, Linux, Computer Architecture, Network Infrastructure, General Networking, Mac OS, Data Storage, User Accounts, File Systems
- Status: Free
Yonsei University
Skills you'll gain: Language Learning, Grammar, Vocabulary, Literacy
LearnQuest
Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, Network Support, Desktop Support, Computer Networking, End User Training and Support, Operating Systems, Wireless Networks
Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Data Manipulation, Excel Formulas, Query Languages, Pivot Tables And Charts, SQL, Data Transformation, Database Management, Data Import/Export, Constructive Feedback
In summary, here are 10 of our most popular it support courses
- Information Technology (IT) Fundamentals for Everyone:Â IBM
- IBM IT Project Manager:Â IBM
- The Critical Role of IT Support Staff in Healthcare:Â Johns Hopkins University
- Google IT Support:Â Google
- IT Fundamentals for Cybersecurity:Â IBM
- Customer Service Fundamentals:Â Knowledge Accelerators
- Introduction to Psychology :Â Yale University
- Crash Course on Python:Â Google
- Introduction to Hardware and Operating Systems:Â IBM
- First Step Korean:Â Yonsei University