Operational Excellence

Operational Excellence is a leadership philosophy that emphasizes the application of principles, systems, and tools toward the sustainable improvement of key performance metrics. Coursera's Operational Excellence catalogue helps you cultivate an understanding of how to consistently improve and maintain the quality of business operations. You'll learn how to apply techniques for operational efficiency, process optimization, lean management, and quality assurance. Gain insights into how to create workflows, analyze performance metrics, enhance customer value, and implement continuous improvement strategies to drive the operational success of any business.
6credentials
25courses

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Results for "operational excellence"

  • Skills you'll gain: Cloud Computing Architecture, Amazon Web Services, Cloud Security, Operational Excellence, Reliability, Solution Architecture, Corporate Sustainability, Performance Tuning, Operational Efficiency, Cost Reduction, Security Strategy, Operational Analysis, System Requirements, Site Reliability Engineering, Scalability, Cost Management, Disaster Recovery, Interviewing Skills

  • Skills you'll gain: Digital Transformation, Business Transformation, Operational Excellence, Innovation, Operational Efficiency, Customer experience strategy (CX), Technology Strategies, Strategic Leadership, Data-Driven Decision-Making, Business Leadership, Organizational Strategy, Business Strategy, Risk Management, Change Management, Emerging Technologies, Governance

  • Status: Preview

    Skills you'll gain: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking

  • Status: Free Trial

    Skills you'll gain: Cloud Management, Google Cloud Platform, Cost Management, Operational Excellence, Cloud Computing, Operational Efficiency, Capacity Management, DevOps, Cloud Infrastructure, Resource Management, Scalability, Site Reliability Engineering, Identity and Access Management, Corporate Sustainability, Disaster Recovery, Customer Support

  • Status: New

    Skills you'll gain: Operational Excellence, Performance Measurement, Customer experience improvement, Overcoming Objections, Culture Transformation, Program Implementation, Key Performance Indicators (KPIs), Cleanliness, Goal Setting, Auditing

  • Status: Free Trial

    Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Operational Excellence, Process Improvement, Stakeholder Management, Quality Management, Organizational Strategy, Continuous Improvement Process, Root Cause Analysis, Data-Driven Decision-Making, Data Analysis

  • Status: Free Trial

    Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Cloud Security, Solution Architecture, Cloud Solutions, Cloud Infrastructure, Cloud Computing, Cloud Services, Performance Tuning, Scalability, Managed Services, Operational Excellence, Disaster Recovery