Skills you'll gain: Project Risk Management, Communication Planning, Scope Management, Project Management, Change Management, Risk Analysis, Project Performance, Project Documentation, Stakeholder Communications, Strategic Communication, Communication

Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Financial Services, Bank Regulations, Banking, Customer experience strategy (CX), Market Intelligence, FinTech, Commercial Banking, Retail Banking, Risk Management, Digital Transformation, Mobile Banking, Market Opportunities, Fraud detection, Compliance Management, Environmental Social And Corporate Governance (ESG), Financial Market, Cybersecurity, Emerging Technologies, Innovation, Blockchain

Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media, Social Media Marketing, Content Performance Analysis, Market Analysis, Customer Engagement, Marketing

Skills you'll gain: Pinterest, Product Promotion, Advertising, Marketing Materials, Product Knowledge, Merchandise Displays, E-Commerce, Content Creation, Social Media Marketing, Social Media

Skills you'll gain: Active Listening, Business Communication, Communication, Professional Development, Emotional Intelligence, Adaptability, Sales Presentations, Sales, Job Analysis, Personal Attributes, Branding, Presentations, Teamwork

Skills you'll gain: ChatGPT, Machine Learning Methods, Data Mining, Python Programming, Machine Learning Algorithms, Supervised Learning, Data Manipulation

Skills you'll gain: Staff Management, Collaborative Software, Organizational Change, Change Management, Google Cloud Platform, Cloud Computing, Business Transformation, Workforce Development, Innovation, Employee Engagement, Communication

Skills you'll gain: Facebook, Payment Processing, Order Fulfillment, Order Processing, Product Knowledge, E-Commerce, Selling Techniques, Social Media, Marketing, Shipping and Receiving, Company, Product, and Service Knowledge, Advertising

Skills you'll gain: Looker (Software), Data Compilation, Data Visualization Software, Data Management, Dashboard, Data Integration, Data Manipulation, Analysis, Query Languages, Network Analysis

Skills you'll gain: Canva (Software), Creative Design, Branding, Graphic and Visual Design, Social Media Content, Graphic Design, Brand Strategy, Marketing Collateral, Brand Management, Account Management, Marketing Communications