Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Alberta Machine Intelligence Institute
Skills you'll gain: Data Ethics, Machine Learning, Applied Machine Learning, Data Preprocessing, Business Priorities, Training Records Management, Product Lifecycle Management, Machine Learning Methods, Data Collection, AI Enablement, Business Process, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Scrimba
Skills you'll gain: Bootstrap (Front-End Framework), Responsive Web Design, HTML and CSS, UI Components, Web Design and Development, Front-End Web Development, Cascading Style Sheets (CSS), Web Design, Web Development, User Interface (UI)
Intermediate · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Photography, Photo Editing, Post-Production, Creativity, Lifelong Learning, Photo/Video Production and Technology, Adobe Photoshop, Growth Mindedness, Creative Thinking, Style Guides, Storytelling, Aesthetics, Self-Awareness, Ethical Standards And Conduct, Persistence, Curiosity, Resilience, Decision Making, Patience, Adaptability
Beginner · Specialization · 3 - 6 Months

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, HR Tech, Application Frameworks, Data Integration, Employee Onboarding, Continuous Integration, File Management
Intermediate · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Organizational Change, Change Management, Organizational Leadership, Business Leadership, Organizational Development, Team Leadership, Leadership, Communication Strategies, Organizational Effectiveness, Organizational Structure, Strategic Leadership, Cross-Functional Team Leadership, Team Management, Influencing, Empowerment, Culture, Innovation, Decision Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

University of Western Australia
Skills you'll gain: Workforce Planning, Recruitment, Recruitment Strategies, Diversity and Inclusion, Human Resource Strategy, Workplace inclusivity, Talent Sourcing, Diversity Awareness, Diversity Programs, Organizational Effectiveness, Talent Acquisition, Job Analysis
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Program Development, Debugging, Python Programming, Computer Programming, Computational Logic, Game Design, Interactive Design, Design and Product, Algorithms, Computer Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Process Analysis, Business Operations, Business Process, Operations Management, Business Process Improvement, Operational Efficiency, Technology Strategies, Business Development, Growth Strategies, Customer experience improvement, Business Strategy, Competitive Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, Autoencoders, Deep Learning, Convolutional Neural Networks, Tensorflow, Unsupervised Learning, Dimensionality Reduction, Model Evaluation
Beginner · Course · 1 - 4 Weeks