IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: TCP/IP, Network Protocols, Network Monitoring, OSI Models, Network Security, Web Servers, Network Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Analytics, Data Quality, Root Cause Analysis
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Financial Statements, Financial Statement Analysis, Balance Sheet, Financial Analysis, Financial Accounting, Budgeting, Financial Management, Financial Planning, Health Care Administration, Performance Analysis, Capital Markets
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Team Leadership, Virtual Teams, Cross-Functional Team Leadership, Agile Methodology, Organizational Leadership, Innovation, Team Management, Team Building, Communication, Employee Engagement, Change Management
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Operating System Administration, Microsoft Windows, Operating Systems, System Configuration, Firewall, Linux Administration, Linux, Linux Servers, System Monitoring, File Systems, System Support, File Management, Windows Servers, Data Security
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Networking, Open Shortest Path First (OSPF), Network Planning And Design, TCP/IP, Computer Networking, System Monitoring, Wireless Networks, Network Routing, Security Controls, Network Switches, Cloud Infrastructure, Local Area Networks, Puppet (Configuration Management Tool), Wide Area Networks, Virtual Machines, Chef (Configuration Management Tool), Real Time Data, Authentications, Scripting, JSON
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Self-Awareness, Innovation, Personal Development, Social Impact, Sustainable Development, Empowerment, Entrepreneurship, Action Oriented, Creative Problem-Solving, Community Development, Visionary, Proactivity, Corporate Sustainability, Goal Setting, Adaptability, Planning, Business
Beginner · Course · 1 - 3 Months

National Academy of Sports Medicine
Skills you'll gain: Nutrition Education, Nutrition and Diet, Patient Education And Counseling, Clinical Nutrition, Food Quality Assurance And Control, Scientific Methods, Medical Science and Research, Life Sciences
Beginner · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Sustainable Development, Social Impact, Systems Thinking, Social Sciences, Environmental Science, Culture, Timelines, Environmental Policy, Ethical Standards And Conduct, Political Sciences, Economics
Mixed · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Ansible, YAML, IT Automation, Infrastructure as Code (IaC), Devops Tools, Shell Script, Configuration Management, Virtual Machines
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Team Performance Management, Systems Thinking, Cognitive flexibility, Team Building, Knowledge Transfer, Innovation, Organizational Development, Organizational Effectiveness, Creative Thinking, Problem Solving, Adaptability, Decision Making, Culture
Mixed · Course · 1 - 4 Weeks