IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Hardware Design, Electronic Hardware, Schematic Diagrams, Computer-Aided Design, Mechanical Design, Wiring Diagram, Electrical Engineering, 3D Modeling, Electronics, Electronic Components, Simulations, Design Specifications, Open Source Technology
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Needs Assessment, Community Development, Sustainable Development, Corporate Sustainability, Social Impact, Organizational Change, Strategic Thinking, Environmental Social And Corporate Governance (ESG), Stakeholder Engagement, Project Management, Communication Strategies, Decision Making
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Process Mapping, Process Analysis, Process Improvement, Business Modeling, Business Process, Organizational Structure, Project Design, Project Management, Business Management, Operations Management, Organizational Strategy, Leadership and Management, Strategic Planning, Innovation
Mixed · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Product Demonstration, Sales Presentations, Collaborative Software, Data Visualization, Multimedia, Document Management, Organizational Skills, Data Sharing, Version Control, File Management
Beginner · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Policy Analysis, Social Justice, Ethical Standards And Conduct, Public Policies, Political Sciences, Economics, Policy, and Social Studies, Governance, Social Sciences, Economics, International Relations, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Auditing, Content Strategy, Web Analytics, Content Performance Analysis, Technical Support, Extensible Markup Language (XML)
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Pain Management, Mindfulness, Manual Therapy, Treatment Planning, Nursing and Patient Care, Clinical Practices, Mental Health, Patient Communication
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Application Deployment, Cloud Deployment, Generative AI, Prompt Engineering, Prototyping, Agile Product Development, Retrieval-Augmented Generation, Application Development, Interactive Design, User Interface (UI), Data Integration
Intermediate · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Financial Inclusion, Responsible AI, Data Ethics, Data Governance, FinTech, Financial Data, AI Personalization, Mobile Banking, Data Sharing, Financial Regulation, Payment Systems, Financial Services, Open Source Technology, Finance, Business Ethics, Human Centered Design, Interoperability, Real Time Data, Product Design, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Exploratory Data Analysis, Rmarkdown, R (Software), Tidyverse (R Package), Statistical Visualization, Data Visualization, Data Visualization Software, R Programming, Ggplot2, Data Wrangling, Scatter Plots, Data Manipulation, Histogram, Scripting, Package and Software Management, Data Import/Export
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Sampling (Statistics), Sample Size Determination, Data Collection, Surveys, Quantitative Research, Statistical Methods, Statistical Analysis, Statistical Software, Probability & Statistics, Probability, Network Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks