IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University at Buffalo
Skills you'll gain: Governance, Meeting Facilitation, Leadership and Management, Organizational Effectiveness, Leadership, Case Studies, Organizational Structure, Culture Transformation, People Development, Discussion Facilitation, Performance Improvement, Succession Planning, Business Ethics, Culture, Diversity and Inclusion, Recruitment Strategies
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Code Review, Debugging, Scripting, Python Programming, Programming Principles, Software Development
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Sociology, Social Sciences, Social Justice, Culture, Discussion Facilitation, Media and Communications, Electronic Media, World History, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Email Automation, Creativity, Presentations, AI Enablement, Persuasive Communication, Editing, Writing, Communication, Artificial Intelligence, Public Speaking, Generative AI, Content Creation, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Systems Development, Software Development Methodologies, Change Management, Project Management, System Implementation, Compliance Auditing, Software Testing, Auditing, Development Testing, Information Technology, Verification And Validation, Project Management Office (PMO), Internal Controls, Governance, Agile Methodology, Software Development, Data Integrity, Risk Management
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Healthcare Ethics, Machine Learning, Verification And Validation, Health Technology, Model Evaluation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Design Thinking, Business Transformation, Process Design, Business Process, Human Centered Design, Service Design, Innovation, Creative Problem-Solving, Ideation, Creativity, User Research, User Feedback, Empathy, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Care Coordination, Value-Based Care, Patient-centered Care, Health Informatics, Health Technology, Health Care, Risk Management, Patient Education and Support, Health Information Management, Patient Advocacy, Telehealth, Community and Social Work, Case Studies
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Business Planning, Working With Children, Business, Small Business Accounting, Tax Management, Policy Development, Parent Communication, Contract Management, Revenue Management, Budgeting, Insurance, Cost Estimation, Payment Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: ISO 9000 Series, Governance Risk Management and Compliance, Quality Management Systems, Quality Improvement, Program Implementation, Quality Management, Operational Risk, Continuous Improvement Process, Risk Management, Internal Controls, Compliance Management, Auditing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, Invoicing, No-Code Development, Application Design, Document Management, Data Integration
Beginner · Guided Project · Less Than 2 Hours

Universidad Nacional Autónoma de México
Skills you'll gain: Data Mining, Database Design, Scalability, Database Systems, Relational Databases, Unstructured Data, Transaction Processing, Databases, Systems Design, Big Data, Data Architecture, NoSQL, Data Processing, Maintainability, Software Design, SQL, Apache Hadoop
Intermediate · Course · 1 - 4 Weeks