Business management courses can help you learn strategic planning, financial analysis, team leadership, and operations management. You can build skills in project management, effective communication, and performance evaluation. Many courses introduce tools like SWOT analysis, Gantt charts, and CRM software, that support organizing tasks, tracking progress, and managing customer relationships.

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Human Resources Management and Planning, Employee Performance Management, Employee Training, Performance Management, Human Resources, Delegation Skills, Subcontracting, Workforce Management, Culture Transformation, Recruitment, Organizational Structure, Organizational Strategy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Web Analytics, Google Analytics, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Analytical Skills, Online Advertising, Email Marketing, Customer Data Management, Analytics, Consumer Behaviour, Data Analysis, Customer Relationship Management, Advertising Campaigns
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Influencing, Leadership, Team Building, Communication, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Engineering, Data Presentation, Key Performance Indicators (KPIs), Dashboard, Business Analytics, Business Intelligence, Extract, Transform, Load, Data Transformation, SQL, Automation, Data Management, Version Control
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Prompt Engineering, Large Language Modeling, Responsible AI, AI Security, Generative AI, Policy Development, AI Enablement, Data Ethics, Workplace Bullying Intervention, Regulatory Compliance, Labor Relations, Data Security, Law, Regulation, and Compliance, Workforce Management, Journalism, Artificial Intelligence, Risk Management, Regulatory Requirements, Risk Analysis, Education and Training
Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Exploratory Data Analysis, Project Design, Data Mining, Ideation, Design Thinking, Data Analysis, Analytics, Business Analytics, Business Analysis, Sprint Planning, Unsupervised Learning, Case Studies, Anomaly Detection, Tree Maps
Beginner · Course · 1 - 3 Months

Skills you'll gain: Gmail, Email Automation, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication
Intermediate · Guided Project · Less Than 2 Hours

University of Rochester
Skills you'll gain: Innovation, Commercialization, Prioritization, New Product Development, Strategic Prioritization, Entrepreneurship, New Business Development, Market Opportunities, Decision Making
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Cold Calling, Customer Relationship Building, Needs Assessment, Sales Process, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Communication, Relationship Management, Customer Engagement, Value Propositions
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Fund Accounting, Governmental Accounting, Financial Reporting, Non-Profit Accounting, Accounting, Generally Accepted Accounting Principles (GAAP), General Ledger, Financial Statements, Cash Flows, Accrual Accounting, Revenue Recognition, Depreciation, Reconciliation, Budgeting, Accountability
Intermediate · Course · 1 - 3 Months