IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Data Wrangling, Exploratory Data Analysis, Data Analysis, Data Import/Export, Data Manipulation, Data Transformation, Predictive Modeling, Data Cleansing, Data Preprocessing, Model Evaluation, Data Processing, Data Science, Predictive Analytics, Model Training, Analytics, Model Optimization, Pandas (Python Package), Statistical Modeling, Data Visualization, Python Programming
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Spreadsheet Software, Presentations, Microsoft 365, Microsoft Office, Email Automation, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Visualization, Data Analysis, Business Communication
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Data Governance, SQL, Data Quality, Data Literacy, Query Languages, Database Management, Data Modeling, Relational Databases, Data Manipulation, Data Science, Data Wrangling, Data Analysis, Data Transformation, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Order Entry, Closing (Sales), Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, General Sales Practices, Service Management
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: HTML and CSS, Ajax, Javascript, Responsive Web Design, Front-End Web Development, Web Design, Web Applications, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Development Environment, Web Development, Web Development Tools, Web Content Accessibility Guidelines, Semantic Web
Mixed · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Interviewing Skills, Infection Control, Rapport Building, Patient Communication, Interpersonal Communications, Active Listening, Epidemiology, Healthcare Ethics, Community Outreach, Infectious Diseases, Investigation, Public Health and Disease Prevention, Public Health, Microbiology, Health Technology, Community Health, Medical Privacy, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Service Management, IT Management, Responsible AI, Compliance Auditing, Cyber Risk, Data Ethics, Cyber Governance, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Regulation and Legal Compliance, Compliance Management, Law, Regulation, and Compliance, Cyber Security Assessment, ISO/IEC 27001, Risk Management
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, AI literacy, AI Enablement, AI powered creativity, Artificial Intelligence, Large Language Modeling
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Leadership Development, Business Communication, Strategic Communication, Relationship Building, Rapport Building, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Unsupervised Learning, Supervised Learning, Model Evaluation, Regression Analysis, Scikit Learn (Machine Learning Library), Machine Learning Methods, Applied Machine Learning, Model Training, Statistical Machine Learning, Predictive Modeling, Machine Learning Algorithms, Machine Learning, Dimensionality Reduction, Decision Tree Learning, Python Programming, Logistic Regression, Model Optimization, Predictive Analytics, Classification Algorithms
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Machine Learning Methods, Applied Machine Learning, Responsible AI, Data Ethics, Machine Learning, Machine Learning Algorithms, Supervised Learning, Artificial Intelligence, Reinforcement Learning, AI Personalization, Artificial Neural Networks, Deep Learning, Anomaly Detection, Model Optimization, Dimensionality Reduction
Beginner · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Game Theory, Mathematical Modeling, Graph Theory, Bayesian Statistics, Behavioral Economics, Probability, Economics, Problem Solving, Algorithms, Theoretical Computer Science, Probability Distribution
Beginner · Course · 1 - 3 Months