User Experience courses can help you learn user research techniques, wireframing, usability testing, and interaction design principles. You can build skills in creating user personas, conducting A/B testing, and analyzing user feedback to improve designs. Many courses introduce tools like Sketch, Figma, and Adobe XD, that support prototyping and visual design, along with methods for integrating user insights into the development process.

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Help Desk Support, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Back-End Web Development, Django (Web Framework), Server Side, Data Migration, Object-Relational Mapping, Full-Stack Web Development, Data Structures, Database Development, Operational Databases, Relational Databases
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Plotly, Histogram, Interactive Data Visualization, Scatter Plots, Plot (Graphics), Data Visualization, Data Analysis, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Linux Administration, Ubuntu, Lightweight Directory Access Protocols, File Systems, Linux, Linux Commands, Bash (Scripting Language), Linux Servers, Firewall, Virtual Machines, Package and Software Management, Virtualization, Remote Access Systems, Unix, File Management, Operating System Administration, Unix Shell, Shell Script, Containerization, Git (Version Control System)
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Video Production, Storytelling, Video Editing, Content Creation, Animations, Generative AI, Editing
Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Case Studies, Financial Planning, Risk Modeling, Land Management, Financial Modeling, Commercial Real Estate, Succession Planning, Regulatory Requirements, Blockchain
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Blogs, Search Engine Optimization, Brand Marketing, Content Marketing, Keyword Research, Content Creation, Web Analytics, Customer Engagement, Thought Leadership, Customer Relationship Building, Content Management Systems, Business Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Large Language Modeling, ChatGPT, Generative Model Architectures, LLM Application, Responsible AI, AI Security, Model Evaluation, Natural Language Processing, Artificial Intelligence, Model Deployment, Context Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Systems Development, Software Development Methodologies, Change Management, Project Management, System Implementation, Compliance Auditing, Software Testing, Auditing, Development Testing, Information Technology, Verification And Validation, Project Management Office (PMO), Internal Controls, Governance, Agile Methodology, Software Development, Data Integrity, Risk Management
Intermediate · Course · 1 - 4 Weeks