IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Application Security, Secure Coding, Vulnerability Assessments, Security Software, Security Testing, Cybersecurity, Collaborative Software, Threat Modeling, Debugging, Systems Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cost Management, Cost Estimation, Project Management, Scope Management, Project Controls, Project Closure, Project Implementation, Requirements Management, Project Schedules, Work Breakdown Structure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Data Transformation, Data Preprocessing, Data Manipulation, Data Cleansing, Feature Engineering, Data Integration, Predictive Modeling, Data Quality
Beginner · Guided Project · Less Than 2 Hours
Johns Hopkins University
Skills you'll gain: Maternal Health, Epidemiology, Public Health, Crisis Intervention, Infectious Diseases, Surveys, Community Health, Sanitation, Emergency Response, Mental Health, Infant Care, Ethical Standards And Conduct, Nutrition Education
Beginner · Course · 1 - 3 Months

Universitat de Barcelona
Skills you'll gain: Education and Training, Intercultural Competence, Culture, Teaching, Training Programs, Cultural Diversity, Curriculum Planning, Instructional Strategies, Student Engagement, Research, Research Methodologies, International Relations, Student-Centred Learning, Pedagogy, Diversity Awareness, Sustainable Development
Beginner · Course · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: AI Workflows, Retrieval-Augmented Generation, Business Process Automation, Multimodal Prompts, Image Analysis
Intermediate · Course · 1 - 4 Weeks

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Workforce Planning, Workplace inclusivity, Employee Engagement, Recruitment, Recruitment Strategies, Talent Sourcing, Human Resource Strategy, Intercultural Competence, Talent Acquisition, Interviewing Skills, Data Collection, Employee Onboarding, Organizational Effectiveness, Professional Networking, Job Analysis, Surveys
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Process Management, Business Process, Business Process Management, Process Mapping, Collaborative Software, Service Design
Intermediate · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Data Mining, Text Mining, Innovation, Data Integration, Unstructured Data, Big Data, Data Analysis, Exploratory Data Analysis, Data Presentation, Data Visualization Software, Feature Engineering, Analysis, Model Evaluation, Natural Language Processing, Technical Writing, Classification Algorithms, Algorithms
Mixed · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, End User Training and Support, Technology Solutions
Beginner · Guided Project · Less Than 2 Hours

Stanford University
Skills you'll gain: Pain Management, Patient Communication, Hospice, Psychosocial Assessments, Patient Education And Counseling, Patient-centered Care, Mental Health Diseases and Disorders, Stress Management, Clinical Assessment, Communication, Pharmacology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: File Management, Computer Literacy, Microsoft Office, Email Security, Computer Hardware, Computer Security Awareness Training, Spreadsheet Software, digital literacy, Information Management, Safety and Security
Intermediate · Course · 1 - 4 Weeks