IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Irvine
Skills you'll gain: Grammar, Writing, English Language, Literacy
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Business Intelligence, Database Design, Decision Support Systems, Business Intelligence Software, Data Warehousing, Database Development, Relational Databases, Data Modeling, MicroStrategy, Database Software, Database Management Systems, Interactive Data Visualization, Database Management, Performance Measurement, SQL, Star Schema, Data Governance, Data Integration, Dashboard Creation, Data Visualization
Advanced · Specialization · 3 - 6 Months

Georgia Institute of Technology
Skills you'll gain: Electronic Components, Semiconductors, Electronics, Electrical Engineering, Basic Electrical Systems, Electronics Engineering, Engineering Analysis, Engineering Calculations, Mathematical Modeling
Mixed · Course · 1 - 3 Months

Skills you'll gain: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, AI Enablement, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft 365, Cloud Deployment, Microsoft Windows, Cloud Security, Microsoft Intune (Mobile Device Management Software), Desktop Support, Cloud Computing, Network Troubleshooting, Cloud Management, Application Deployment, Cloud-Based Integration, Performance Tuning, System Monitoring, Technical Support, Enterprise Application Management, Administration, Configuration Management, Resource Management
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Excel Formulas, Microsoft Excel, Business Analytics, Risk Analysis, Business Risk Management, Business Modeling, Financial Modeling, Resource Allocation, Statistical Analysis, Decision Intelligence, Mathematical Modeling, Process Optimization, Financial Analysis, Statistical Methods, Spreadsheet Software, Predictive Analytics, Transportation Operations
Intermediate · Course · 1 - 3 Months

Yale University
Skills you'll gain: Empathy & Emotional Intelligence, Student Support and Services, Working With Children, Personal Development, Stress Management, Cultural Responsiveness, Empathy, Recognizing Others, Self-Awareness, Cognitive flexibility, Relationship Building
Beginner · Course · 1 - 3 Months
Skills you'll gain: Bash (Scripting Language), Operating Systems, File Systems, Linux Commands, Linux, SQL, Linux Administration, Unix Commands, File Management, Unix Shell, Query Languages, Database Management, Command-Line Interface, Relational Databases, Authorization (Computing), Authentications, User Accounts
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Bioinformatics, Unix Commands, grep, Biostatistics, R (Software), Exploratory Data Analysis, Statistical Analysis, Unix Shell, Unix, Data Science, Data Management, Statistical Methods, Information Management, Command-Line Interface, Statistical Hypothesis Testing, Data Structures, Big Data, Molecular Biology, R Programming, Python Programming
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Workspace, Technical Communication, Technical Support, Gmail, Issue Tracking, Technical Support and Services, Problem Management, Email Security, Systems Administration, File Management, Data Sharing, Data Access, Cloud Storage
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Interviewing Skills, Infection Control, Rapport Building, Patient Communication, Interpersonal Communications, Active Listening, Epidemiology, Healthcare Ethics, Community Outreach, Infectious Diseases, Investigation, Public Health and Disease Prevention, Public Health, Microbiology, Health Technology, Community Health, Medical Privacy, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Large Language Modeling, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Amazon DynamoDB, Software Development Life Cycle, CI/CD, Amazon Web Services, Professional Networking, Prompt Engineering, IT Automation, Extract, Transform, Load, Software Architecture, Cloud Computing Architecture, Cloud Management, Data Management, Problem Solving, Teamwork
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months