IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Recurrent Neural Networks (RNNs), Hugging Face, Natural Language Processing, Generative AI, Artificial Neural Networks, Embeddings, Large Language Modeling, Deep Learning, Transfer Learning, Fine-tuning, Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Unified Modeling Language, JSON, Object Oriented Programming (OOP), File I/O, Software Design, Debugging, Object Oriented Design, Data Processing, Diagram Design, Unit Testing, Programming Principles, Python Programming, Data Import/Export, Data Wrangling, Restful API, Image Analysis, Software Visualization, Data Manipulation, Jupyter, Computer Programming
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Workflow Management, IT Automation, Business Process Automation, AI Enablement, AI literacy, Scripting, AI Workflows, Automation, AI Integrations, Document Management, Collaborative Software, Generative AI, Artificial Intelligence, Data Entry, Application Programming Interface (API), Restful API
Intermediate · Course · 3 - 6 Months
University of Michigan
Skills you'll gain: Pandas (Python Package), Data Manipulation, NumPy, Data Processing, Data Cleansing, Data Wrangling, Data Transformation, Data Preprocessing, Data Science, Statistical Analysis, Data-Driven Decision-Making, Pivot Tables And Charts, Data Analysis, Statistical Methods, Python Programming, Data Import/Export, Scripting Languages, Probability & Statistics, Programming Principles, Text Mining
Intermediate · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Dimensionality Reduction, Linear Algebra, Regression Analysis, NumPy, Calculus, Unsupervised Learning, Applied Mathematics, Statistical Methods, Descriptive Statistics, Model Optimization, Mathematical Software, Jupyter, Statistics, Numerical Analysis, Applied Machine Learning, Geometry, Artificial Neural Networks, Data Science, Data Manipulation, Data Transformation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Power BI, Data Analysis, Timelines, Data Management, Data Wrangling, Data Entry, Data Presentation, Data Manipulation
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Content Marketing, Content Performance Analysis, Content Optimization, Marketing Strategy and Techniques, Goal Setting, Key Performance Indicators (KPIs), Search Engine Optimization, Brand Strategy, Content Scheduling, Strategic Marketing, Content Creation, Marketing Channel, Customer Insights, Writing and Editing, Writing, Selling Techniques, Performance Analysis, Marketing Analytics, Web Analytics and SEO, Social Media Campaigns
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Excel Formulas, Microsoft Excel, Business Analytics, Risk Analysis, Business Risk Management, Business Modeling, Financial Modeling, Resource Allocation, Statistical Analysis, Decision Intelligence, Mathematical Modeling, Process Optimization, Financial Analysis, Statistical Methods, Spreadsheet Software, Predictive Analytics, Transportation Operations
Intermediate · Course · 1 - 3 Months

Yale University
Skills you'll gain: Empathy & Emotional Intelligence, Student Support and Services, Working With Children, Personal Development, Stress Management, Cultural Responsiveness, Empathy, Recognizing Others, Self-Awareness, Cognitive flexibility, Relationship Building
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Technical Communication, Technical Support, Gmail, Issue Tracking, Technical Support and Services, Problem Management, Email Security, Systems Administration, File Management, Data Sharing, Data Access, Cloud Storage
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: HTML and CSS, Ajax, Javascript, Responsive Web Design, Front-End Web Development, Web Design, Web Applications, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Development Environment, Web Development, Web Development Tools, Web Content Accessibility Guidelines, Semantic Web
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Teamwork, Business Writing, Constructive Feedback, Conflict Management, Collaboration, Team Building, Diversity Awareness, Business Correspondence, Business Communication, Team Collaboration, Recognizing Others, Motivational Skills, Decision Making, Collaborative Software, Writing, Organizational Skills, Team Motivation, Performance Management, Staff Management, Grammar
Beginner · Specialization · 3 - 6 Months