IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Education Software and Technology, Digital pedagogy, Information Architecture, Collaborative Software, Animations
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Application Deployment, React Redux, Full-Stack Web Development, React.js, Authentications, Node.JS, Front-End Web Development, Authorization (Computing), User Accounts, User Interface (UI), GitHub, Command-Line Interface
Advanced · Course · 1 - 3 Months

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Marketing Strategies, AI Personalization, AI Enablement, Customer Data Management, Customer experience improvement, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Solution Design, Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Learning Management Systems, Instructional Design, Test Tools, Education Software and Technology, Design, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Akamai Technologies, Inc.
Skills you'll gain: SQL, Database Management, Relational Databases, Database Systems, Database Design, Database Theory, Data Manipulation, Query Languages, Data Analysis
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Product Management, Cross-Functional Collaboration, Product Roadmaps, Product Strategy, Product Lifecycle Management, Product Development, Analysis, Stakeholder Management, Decision Making, Innovation, Market Analysis, Agile Methodology, Key Performance Indicators (KPIs), Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Spark, PySpark, Retrieval-Augmented Generation, OpenAI API, Generative AI, Model Evaluation, Data Preprocessing, Large Language Modeling, Generative Adversarial Networks (GANs), Predictive Modeling, Matplotlib, Keras (Neural Network Library), Transfer Learning, Deep Learning, ChatGPT, Applied Machine Learning, Seaborn, Data Visualization, Regression Analysis, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Michigan State University
Skills you'll gain: Color Theory, Adobe Illustrator, Digital Design, Creativity, Image Quality, Design
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Emerging Technologies, Technology Strategies, Media and Communications, Electronic Media, Business Technologies, Digital Transformation, Business Transformation, Social Media, Innovation, Organizational Change, Competitive Analysis, Case Studies, E-Commerce, Business Strategy
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: AI Security, Responsible AI, Data Security, Security Strategy, Security Management, Infrastructure Security, Data Ethics, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Animations, ChatGPT, Generative AI, Education Software and Technology, AI Personalization, Prompt Engineering, AI Product Strategy, Scripting, AI Workflows, Storyboarding
Mixed · Course · 1 - 4 Weeks