Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Presentations, Communication, Business Communication, Persuasive Communication, Meeting Facilitation, Verbal Communication Skills, Public Speaking, Communication Strategies, Interpersonal Communications, Virtual Teams, Telecommuting, Negotiation, Non-Verbal Communication, Empathy

Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building

Skills you'll gain: Project Implementation, Team Building, Milestones (Project Management), Project Closure

Skills you'll gain: AI Enablement, Artificial Intelligence, Relationship Building, FinTech, Financial Planning, Technology Strategies, Business Ethics, Ethical Standards And Conduct, Generative AI, Compensation Management, Customer experience improvement

Skills you'll gain: Target Audience, Paid media, Advertising Campaigns, Advertising, Social Media Campaigns, Social Media, Social Media Marketing, Digital Advertising, Campaign Management, Instagram, User Accounts, Budget Management

Skills you'll gain: Project Management Software, Timelines, Collaborative Software, Milestones (Project Management), Dashboard, Workflow Management, Organizational Structure, Scheduling, User Accounts, Project Management

Skills you'll gain: Content Performance Analysis, Microsoft Copilot, Content Marketing, Content Creation, Generative AI Agents, Marketing Materials, Ideation, Social Media Content, Content Strategy, Personalized Service, Brainstorming, Search Engine Optimization

Skills you'll gain: Emotional Intelligence, Professional Development, Performance Review, Team Building, Employee Performance Management, Personal Development, Self-Awareness, Team Management, People Management, Interpersonal Communications, Interviewing Skills, Writing, Leadership

Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Data Architecture

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Milestones (Project Management), Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making, Drive Engagement, Goal Setting, Needs Assessment