IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Case Studies, Emerging Technologies, Technology Strategies, Digital Transformation, Business Transformation, AI Security, Business Solutions, Real Time Data, Internet Of Things, Application Security, Wireless Networks, Telecommunications, Data Security, Artificial Intelligence, Information Privacy
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Critical Thinking, Plan Execution, Business Strategy, Strategic Decision-Making, Trend Analysis, Strategic Prioritization, Market Trend, Forecasting, Value Propositions, Innovation, Competitive Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Root Cause Analysis, Correlation Analysis, Regression Analysis, Data Collection, Descriptive Statistics, Statistical Hypothesis Testing, Statistical Analysis, Process Analysis, Six Sigma Methodology, Lean Six Sigma, Data Analysis, Process Improvement, Statistical Inference, Pareto Chart
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data-Driven Decision-Making, Data Management, Database Development
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Agile Software Development, Project Management Software, Program Management, Responsible AI, Planning, Engineering Management, Generative AI, Timelines, Engineering Software, Risk Analysis, Resource Management, Prompt Engineering, Analytics, Stakeholder Communications, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, SQL, Database Design, Stored Procedure, Relational Databases, Database Systems, Database Architecture and Administration, Query Languages, Data Manipulation, Microsoft Development Tools, Scripting, Authentications, User Accounts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Remote Access Systems, File Systems, Data Access, Data Storage, File Management, Distributed Computing, Servers, Network Support, Network Protocols, System Configuration, Configuration Management, Open Source Technology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: System Monitoring, Computer Security Incident Management, Network Analysis, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cryptography, Cybersecurity, Network Security, Threat Modeling, Encryption, Identity and Access Management, Information Systems Security, Threat Detection, Firewall, Infrastructure Security, Security Controls, Security Strategy, Authorization (Computing), Authentications, Security Awareness, Risk Management Framework
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Operating System Administration, Cloud Security, Cloud Infrastructure, Identity and Access Management, AWS Identity and Access Management (IAM), Cloud Management, Cloud Computing, Incident Response, Disaster Recovery, Cloud Deployment, Microsoft Windows, DevOps, Cloud-Native Computing, Operating Systems, System Configuration, Firewall, Cloud Computing Architecture, Linux Administration, Risk Management
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

MedCerts
Skills you'll gain: Patient Communication, Patient-centered Care, Nutrition Education, Basic Patient Care, Patient Education And Counseling, Vital Signs, Patient Evaluation, Health Assessment, Nursing and Patient Care, Patient Observation, Health And Wellness Coaching, Medical History Documentation
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Open Web Application Security Project (OWASP), Secure Coding, Distributed Denial-Of-Service (DDoS) Attacks, Application Security, Security Testing, Authorization (Computing), Authentications, Data Validation, Encryption, Data Security, Vulnerability Scanning, Security Controls, Role-Based Access Control (RBAC), Verification And Validation, Intrusion Detection and Prevention, Database Application, Security Awareness, Cybersecurity, User Accounts, Web Development Tools
Beginner · Specialization · 1 - 3 Months