IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Social Impact, Return On Investment, Sustainability Reporting, Needs Assessment, Program Evaluation, Performance Reporting, Project Scoping, Project Performance, Strategic Communication, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Single Sign-On (SSO), User Provisioning, User Accounts, Security Assertion Markup Language (SAML), Authorization (Computing), Authentications, Role-Based Access Control (RBAC), OAuth, Multi-Factor Authentication
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Workplace Bullying Intervention, Conflict Management, Relationship Building, Social Skills, Interpersonal Communications, Employee Engagement, Professionalism, Empathy, Culture Transformation, Communication, Compliance Reporting, Advocacy, Diversity and Inclusion, Accountability
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Equity, Quantitative Research, Data Analysis, Statistical Analysis, Analysis, Statistical Reporting, Data Collection, Sampling (Statistics), Public Health and Disease Prevention, Regression Analysis, Maternal Health, Data Quality
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Command-Line Interface, Unix Shell, Unix Commands, Unix, Linux, File Management, File Systems, File I/O, Systems Architecture, Computer Architecture
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Persuasive Communication, Leadership, Influencing, Strategic Leadership, Organizational Leadership, Leadership Development, Business Leadership, Leadership and Management, Team Leadership, Communication, Agile Project Management, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Text Mining, Unstructured Data, Health Informatics, Natural Language Processing, Data Mining, Model Evaluation, Clinical Informatics, Deep Learning, Machine Learning, Medical Terminology, Artificial Neural Networks, Supervised Learning, Python Programming, Computer Programming, Computer Programming Tools
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Computational Logic, Theoretical Computer Science, Logical Reasoning, Experimentation, Artificial Intelligence, Computational Thinking, Mathematics and Mathematical Modeling, Simulations, Psychology, Science and Research
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Diversity and Inclusion, Team Leadership, Responsible AI, Artificial Intelligence, Decision Making, Leadership, Cultural Diversity, Leadership Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Lean Methodologies, Stakeholder Management, Scope Management, Agile Methodology, Project Management Institute (PMI) Methodology, Kanban Principles, Project Management, Work Breakdown Structure, Project Coordination, Agile Project Management, Requirements Management, Project Risk Management, Project Planning, Project Schedules, Cost Control
Beginner · Course · 3 - 6 Months

Skills you'll gain: Event-Driven Programming, DevOps, Data Integration, z/OS, IBM Cloud, Hybrid Cloud Computing, CI/CD, Mainframe Technologies, Mainframe Computing, Cloud Development, Cloud Applications, Enterprise Application Management, Application Deployment, Middleware, Data Access, Application Design, Containerization, Cloud API, Application Programming Interface (API), Computer Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bash (Scripting Language), Shell Script, Linux Commands, Unix Shell, Unix Commands, Linux Administration, Linux, Scripting, Scripting Languages, File Management, Command-Line Interface, Debugging, System Configuration, User Interface (UI), IT Automation, Interactive Design, File I/O, Programming Principles
Beginner · Specialization · 1 - 3 Months