IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Scalability, Software Architecture, Systems Architecture, Microservices, Software Design, Application Design, Solution Architecture, Software Design Patterns, Systems Design, Service Oriented Architecture, Enterprise Architecture, Object Oriented Design, Maintainability, Engineering Software, Functional Requirement, Programming Principles
Intermediate · Course · 1 - 3 Months

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Algorithms, Programming Principles, Data Science, Data Management, Computational Thinking, Data Manipulation, C and C++, Software Design, Analysis, Problem Solving, Complex Problem Solving
Mixed · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Unified Modeling Language, File I/O, Debugging, Object Oriented Programming (OOP), Python Programming, Computer Programming, System Programming, Pseudocode, Program Development, Event-Driven Programming, Software Design, User Interface (UI), Data Structures
Build toward a degree
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Eclipse (Software), Java, Java Programming, Functional Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft SQL Servers, Transact-SQL, SQL, Transaction Processing, Stored Procedure, Data Manipulation, Database Management, Query Languages, Relational Databases, Database Architecture and Administration, Databases, Data Integrity
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Data Pipelines, Microsoft SQL Servers, Microsoft Azure, Database Development, Data Warehousing, SQL, Data Integration, Extract, Transform, Load
Intermediate · Guided Project · Less Than 2 Hours
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, DevOps, Devops Tools, Code Review, Amazon Web Services, AI Security, Application Performance Management, Artificial Intelligence and Machine Learning (AI/ML), Anomaly Detection, Continuous Monitoring, System Monitoring, Vulnerability Scanning, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Network Security, Infrastructure Security, Software-Defined Networking, Application Security, Zero Trust Network Access, Network Architecture, Threat Modeling, Cybersecurity, Enterprise Architecture, Secure Coding, Cloud Security, Scenario Testing, Cryptography, Vulnerability Assessments
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, People Management, Cultural Responsiveness, Employee Engagement, Empowerment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Import/Export, Data Analysis, Exploratory Data Analysis, Java, Data Processing, Data Manipulation, Java Programming, Statistics
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Jira (Software), Workflow Management, Report Writing, Scrum (Software Development), Sprint Retrospectives, Backlogs, Due Diligence, Dashboard, Return On Investment, Sprint Planning, Business Process Automation, Agile Methodology, Automation, Process Improvement, No-Code Development, Debugging, Configuration Management, Data-Driven Decision-Making, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Analysis, Process Design, Business Process Management, Process Improvement, Operational Efficiency, Continuous Improvement Process, Team Management, Team Leadership, Analysis
Intermediate · Course · 1 - 4 Weeks