IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Policy, Sustainable Development, Environment, Water Resources, Environmental Issue, Demography, Energy and Utilities, Environmental Science, Environment and Resource Management, Sustainability Standards, Water Resource Management, Policy Analysis, Natural Resource Management, Social Sciences, Human Development, Climate Change Adaptation, Climate Change Mitigation, Economics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Serverless Computing, Identity and Access Management, AWS Identity and Access Management (IAM), Amazon Web Services, Cloud Computing Architecture, Cloud Security, Network Architecture, Solution Architecture, Cloud Engineering, IT Security Architecture, Cloud Services, Amazon Redshift, Cloud Solutions, Amazon Elastic Compute Cloud, Cloud Computing, User Provisioning, Security Management, Cloud Platforms, Cloud Infrastructure, Cloud Storage
Intermediate · Course · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Power BI, Dashboard Creation, Business Intelligence, Business Intelligence Software, Data Visualization, Business Reporting, Data Presentation, Business Analytics, Data Analysis, Data Synthesis, Excel Formulas, Data Manipulation, Collaborative Software, Trend Analysis, Data Cleansing, Data Management, Data Quality
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Process Improvement, Business Intelligence, Digital Analysis, Data Analysis Software, Business Process, Tableau Software, Business Analysis, Performance Measurement, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Performance Metric, Data-Driven Decision-Making, Data Strategy, Digital Transformation, Decision Making
Mixed · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Community Organizing, Community Development, Community Outreach, Maternal Health, Community Health, Obstetrics And Gynecology, Gerontology, Child Health, Student Engagement, Health Disparities, Gynecology, Health Equity, Social Work, Social Justice, Family Planning, Social Determinants Of Health, Social and Human Services, Socioeconomics, Child Welfare, Health Education
Beginner · Course · 3 - 6 Months

Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Autoencoders, Feature Engineering, Dimensionality Reduction, Supervised Learning, Generative AI, Classification Algorithms, Regression Analysis, Time Series Analysis and Forecasting, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Data Science, Machine Learning, Python Programming
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer experience strategy (CX), Customer Service, Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

University at Buffalo
Skills you'll gain: Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Energy and Utilities, Basic Electrical Systems, Electrical Equipment, Electrical Safety, Sustainable Technologies, Environmental Issue, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Grammar, English Language, Language Learning, Writing
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Capital Budgeting, Cash Flows, Fiscal Management, Finance, Financial Analysis, Cash Flow Forecasting, Business Valuation, Return On Investment, Financial Management, Corporate Finance, General Finance, Case Studies, Investment Management, Financial Market, Risk Analysis, Financial Accounting
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Infrastructure, Cloud Storage, Infrastructure As A Service (IaaS), Google Cloud Platform, Cloud Computing Architecture, Infrastructure Architecture, Cloud Computing, Virtual Networking, Network Infrastructure, Data Storage, Cloud Platforms, Virtual Machines, Cloud Services, Cloud Management, IT Infrastructure, Network Architecture, Network Planning And Design, Command-Line Interface, Firewall
Intermediate · Course · 1 - 4 Weeks