How do I learn sales skills?

Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.

What skills can I learn in sales courses?

Sales courses typically cover a comprehensive range of essential skills including: Sales strategies and techniques Negotiation skills Customer relationship management (CRM) systems and their application Understanding and analyzing sales performance metrics Digital selling and social media tools Lead generation and conversion tactics B2B sales and account management Communication and presentation skills

Do I need prior experience in sales to start these courses?

No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels: Beginners can start with the basics of sales principles and simple sales techniques. Intermediate learners can focus on developing complex negotiation skills and managing customer relationships. Advanced professionals can refine their strategic sales planning and leadership in sales management.

What sales certifications and credentials are available?

Sales courses on Coursera offer a variety of credential options: Professional certificates that demonstrate sales techniques Specialized course certificates in areas such as digital selling or sales operations Partner certificates from leading organizations and schools These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.

What career opportunities are available with skills in sales?

Skills in sales can open doors to a wide range of roles within various industries including: Sales Representative Sales Manager Account Executive Business Development Manager Customer Success Manager Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.

Are there free sales courses or certifications available on Coursera?

Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.

Top Sales Courses - Learn Sales Online

Explore the Sales Course Catalog

Microsoft
Applications of Copilot in the Workplace
Skills you'll gain: Microsoft 365, Marketing Automation, Generative AI, Business Process Automation, Sales Process, Sales Strategy, Customer Service, Business Metrics, Marketing, Return On Investment, Automation, Lead Generation, Customer Engagement, Customer Retention, Performance Analysis, Natural Language Processing
4.8
Rating, 4.8 out of 5 stars
12 reviews
Beginner · Course · 1 - 4 Weeks
Salesforce
Representante de desarrollo de ventas de Salesforce
Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Selling Techniques, Verbal Communication Skills, Prospecting and Qualification, Inside Sales, Social Skills, Interpersonal Communications, Technical Sales, Interviewing Skills, Salesforce, Storytelling, Empathy
3.8
Rating, 3.8 out of 5 stars
20 reviews
Beginner · Professional Certificate · 3 - 6 Months
Status: New
Microsoft
Microsoft 365 Copilot for Productivity
Skills you'll gain: Microsoft PowerPoint, Microsoft 365, Microsoft Excel, Dashboard, Presentations, Data Visualization Software, Data Storytelling, Microsoft Word, Technical Communication, Productivity Software, Multimedia, Predictive Modeling, Statistical Reporting, Data Analysis, Sales Presentations, Content Creation, Editing, Artificial Intelligence, Business Ethics, Generative AI
Beginner · Professional Certificate · 3 - 6 Months
Status: New
Status: Free
Knowledge Accelerators
Microsoft Copilot in Excel: Smarter Data Analysis Made Easy
Skills you'll gain: Dashboard, Microsoft Excel, Excel Macros, Microsoft 365, Data-Driven Decision-Making, Data Analysis, Productivity Software, Data Manipulation, Data Transformation, Automation, ChatGPT
5
Rating, 5 out of 5 stars
10 reviews
Intermediate · Course · 1 - 4 Weeks
Status: New
University of Illinois Urbana-Champaign
Artificial Intelligence in Financial Planning
Skills you'll gain: Artificial Intelligence, Relationship Building, FinTech, Financial Planning, Interpersonal Communications, Technology Strategies, Business Ethics, Generative AI, Compensation Management, Emerging Technologies, Automation
Beginner · Course · 1 - 4 Weeks
Status: Free
Coursera Instructor Network
Commercial Awareness
Skills you'll gain: Strategic Decision-Making, Competitive Analysis, Sales Strategy, Strategic Thinking, Business Strategy, Business Leadership, Market Trend, Market Analysis, Business Marketing, Sales, Leadership, Business, Business Management, Financial Analysis, Marketing Strategies, Marketing, Market Dynamics, Business Economics, Consumer Behaviour
4.3
Rating, 4.3 out of 5 stars
12 reviews
Beginner · Course · 1 - 4 Weeks
Emory University
Marketing Channel Incentives
Skills you'll gain: Marketing Channel, Direct Selling, Strategic Marketing, Strategic Partnership, Price Negotiation, Sales Management, Strategic Thinking, Marketing Strategies, Compensation Management, Risk Mitigation, Business Risk Management, Business Relationship Management
4.6
Rating, 4.6 out of 5 stars
10 reviews
Intermediate · Course · 1 - 4 Weeks
Status: Free
Coursera Instructor Network
AI-Enhanced Content Creation:Elevate Copywriting with Humata
Skills you'll gain: Target Audience, Marketing Psychology, Marketing Automation, Copywriting, Advertising, Marketing Materials, Advertising Campaigns, Content Marketing, Generative AI, Content Creation, Facebook, Marketing Communications, Social Media Content
3.8
Rating, 3.8 out of 5 stars
14 reviews
Beginner · Course · 1 - 4 Weeks
Tecnológico de Monterrey
Analíticas en Páginas Web
Skills you'll gain: Web Analytics, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Customer Analysis, Analytical Skills, Email Marketing, Analytics, Marketing Strategies, Consumer Behaviour, Market Analysis, Competitive Analysis, Data Analysis, Customer Relationship Management, Advertising Campaigns, Performance Analysis
4.8
Rating, 4.8 out of 5 stars
26 reviews
Beginner · Course · 1 - 4 Weeks
Liberty Mutual Insurance
Insurance Product Knowledge
Skills you'll gain: Workers Compensation, Insurance Policies, Insurance, Product Knowledge, Underwriting, Specialized Sales, Company, Product, and Service Knowledge, Cyber Risk, Business Risk Management, Asset Protection, Risk Management
Beginner · Course · 1 - 4 Weeks
Coursera Project Network
Data Analysis with OpenAI API: Save time with GenAI
Skills you'll gain: Generative AI, Exploratory Data Analysis, OpenAI, Data Analysis, Data-Driven Decision-Making, Trend Analysis, Sales Strategy, Application Programming Interface (API), E-Commerce, Data Manipulation, Artificial Intelligence, Python Programming
Intermediate · Guided Project · Less Than 2 Hours
Coursera Project Network
Create a Customer Service Survey in Microsoft Forms
Skills you'll gain: Survey Creation, User Feedback, Customer Insights, Customer Service, Microsoft 365, Target Audience, Data Analysis Software
4.8
Rating, 4.8 out of 5 stars
30 reviews
Beginner · Guided Project · Less Than 2 Hours