IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Ansible, IT Automation, Infrastructure as Code (IaC), Devops Tools, Linux Commands, Automation, Debugging, YAML, Scripting, Security Controls, Unix Commands, Command-Line Interface, Encryption, Amazon Web Services, Package and Software Management, Software Installation, Configuration Management, File Management
Intermediate · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, Electronic Systems, Electrical Engineering, Engineering Analysis, Simulation and Simulation Software, Matlab, Technical Design
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Business Process Automation, Organizational Structure, Real Time Data, Collaboration, Data Integration
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Marketing, Market Research, Social Media Strategy, Strategic Planning, Search Engine Optimization, Marketing Operations, Competitive Analysis, Data-Driven Decision-Making, Consumer Behaviour, Business Modeling, Customer Analysis, Web Analytics and SEO, Operations Management, Technical Management, Marketing Management, Digital Marketing, Branding, Google Ads, Forecasting
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Water Quality, Hazard Analysis, Pollution Prevention, Food Safety and Sanitation, Environmental Issue, Laboratory Testing, Environmental Monitoring, Public Health, Environmental Engineering, Microbiology, Analytical Chemistry, Environmental Science, Biochemistry, Biology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Retail Sales, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: Coaching, Employee Coaching, Agile Product Development, Agile Methodology, Agile Project Management, Agile Software Development, Team Management, Team Leadership, Collaboration, Culture Transformation, Organizational Leadership, Business Transformation, Leadership, Organizational Effectiveness, Leadership and Management, Organizational Change, Management Consulting, Business, Communication, Business Communication
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Scientific Methods, Systems Of Measurement, Experimentation, Statistical Analysis, Quantitative Research, Human Factors, Psychology, Research Methodologies, Neurology, Product Testing, Physiology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Strategic Sourcing, Risk Management Framework, Governance, Process Management, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Relational Databases, SQL, Databases, Data Access, Data Manipulation, Database Management, Query Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Microsoft Windows, Enterprise Security, Mobile Security, Operating System Administration, Security Management, Android (Operating System), Patch Management, Microsoft Azure, System Monitoring, Azure Active Directory, Vulnerability Management, Apple iOS, Remote Access Systems, Configuration Management, Automation
Intermediate · Course · 1 - 4 Weeks