IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Routing Protocols, Command-Line Interface, Open Shortest Path First (OSPF), Network Monitoring, Virtual Local Area Network (VLAN), Virtual Networking, Border Gateway Protocol, Network Security, Enterprise Architecture, Virtualization, Network Architecture, Network Routing, Wireless Networks, Network Planning And Design, Network Administration, Infrastructure Security, Virtual Private Networks (VPN), Ansible, Firewall, Security Controls
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, Electronic Systems, Electrical Engineering, Engineering Analysis, Simulation and Simulation Software, Matlab, Technical Design
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Building Codes, Electric Power Systems, Environmental Regulations, Power Electronics, Sustainable Design, Sustainable Technologies, Energy and Utilities, High Voltage, Electrical Engineering, Electrical Safety, Scalability, Wireless Networks, Capacity Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: NSX-T Network Virtualization, vSphere Networking and Storage, Virtual Networking, Software-Defined Data Center (SDDC), VMware vSAN, vSphere DRS & HA, Software-Defined Networking, Hybrid Cloud Computing, Zero Trust Network Access, Virtualization, Storage vMotion, Data Centers, vCenter Server, VMware ESX Servers, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtualization and Virtual Machines, Virtual Machines, Cloud Management, Network Switches
Intermediate · Specialization · 3 - 6 Months

Dell
Skills you'll gain: Rapport Building, Sales Presentation, Digital Transformation, Data Centers, Customer Relationship Building, Customer Insights, Sales, Technical Sales, Interviewing Skills, Outside Sales, Inside Sales, Data Storage Technologies, Business Research, Communication, Solution Selling, Computer Hardware, Software As A Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Performance Tuning, SQL, Database Management, Stored Procedure, Database Design, Operational Databases, Database Development, Query Languages, System Monitoring, Network Troubleshooting
Intermediate · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: Coaching, Employee Coaching, Agile Product Development, Agile Methodology, Agile Project Management, Agile Software Development, Team Management, Team Leadership, Collaboration, Culture Transformation, Organizational Leadership, Business Transformation, Leadership, Organizational Effectiveness, Leadership and Management, Organizational Change, Management Consulting, Business, Communication, Business Communication
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Stakeholder Communications, Corporate Communications, Business Communication, Strategic Communication, Internal Communications, Communication, Public Relations, Leadership, Media Relations, Brand Management, Employee Engagement, Crisis Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Continuity Planning, Disaster Recovery, Business Continuity, z/OS, Information Technology Architecture, Mainframe Computing, IT Infrastructure, Mainframe Technologies, System Monitoring, Data Loss Prevention, Systems Administration, Operating Systems, Middleware
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Operating System Administration, Cloud Security, Cloud Infrastructure, Identity and Access Management, AWS Identity and Access Management (IAM), Cloud Management, Cloud Computing, Incident Response, Disaster Recovery, Cloud Deployment, Microsoft Windows, DevOps, Cloud-Native Computing, Operating Systems, System Configuration, Firewall, Cloud Computing Architecture, Linux Administration, Risk Management
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Generative AI, Responsible AI, Data Ethics, Data Quality, Data Strategy, AI Enablement, Applied Machine Learning, Exploratory Data Analysis, Machine Learning, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Organizational Skills, Collaborative Software, User Accounts, Telecommuting, Verbal Communication Skills, Virtual Environment, Communication, Business Communication, Public Speaking, Marketing Communications
Intermediate · Guided Project · Less Than 2 Hours