IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), Software Design, Program Development, Data Structures, Visualization (Computer Graphics), Graphic and Visual Design, Computer Graphics, Creative Design, Python Programming, Algorithms, Linear Algebra, Simulations, Spatial Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Salesforce Development, Salesforce, Visualforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Email Automation, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics
Intermediate · Course · 1 - 3 Months

EDHEC Business School
Skills you'll gain: Intellectual Property, Business Strategy, Strategic Thinking, Competitive Analysis, Corporate Strategy, Law, Regulation, and Compliance, Asset Management, Legal Strategy, Portfolio Management, Case Studies, Asset Protection, Brand Management, Entrepreneurship, Risk Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Power, Electronic Components, Semiconductors, Electrical Systems, Electrical Engineering, Electronics, System Monitoring, Energy and Utilities, Safety Assurance, Manufacturing Processes
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Performance Management, Smart Goals, Employee Performance Management, Performance Review, Management Training And Development, People Development, Generative AI Agents, Goal Setting, Performance Analysis, Performance Measurement, Employee Coaching, HR Tech, Workforce Development, Employee Engagement, Constructive Feedback, Driving engagement, Key Performance Indicators (KPIs), Prompt Engineering, Coaching, Analytics
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Analysis, Process Design, Business Process Management, Process Improvement, Operational Efficiency, Continuous Improvement Process, Team Management, Team Leadership, Analysis
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: NoSQL, Big Data, Apache Hadoop, Apache Spark, Data Infrastructure, Real Time Data, Apache Kafka, Data Management, Apache Cassandra, Apache Hive, Data Lakes, MongoDB, Databases, Data Ethics, Distributed Computing, Data Processing, Informatics, Cloud Computing, Software Design Patterns, Data Storage
Build toward a degree
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Social Justice, Social Studies, Sociology, Social Determinants Of Health, Health Equity, Diversity Awareness, Culture, Cultural Diversity, Environmental Issue, Land Management, Intercultural Competence, Culture Transformation, Public History, Relationship Building
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Peer Review, Team Motivation, Team Leadership, People Development, Leadership Development, Mentorship, Employee Coaching, Professional Development, Team Management, Growth Mindedness, Empowerment, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Secure Coding, Application Security, Encryption, Security Controls, Data Security, Database Application, Web Servers, Web Applications, Cryptography, Data Encryption Standard, Authentications, Query Languages, Data Validation, Computer Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: GitLab, AI Workflows, Code Review, Integrated Development Environments, Computer Programming Tools, Development Environment, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Group Policy, Microsoft Azure, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Performance Management, Azure Active Directory, User Provisioning, User Accounts, Data Security
Intermediate · Course · 1 - 4 Weeks