Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

Skills you'll gain: Music, Musical Composition, Peer Review, Media Production, Writing, Technology Solutions

Skills you'll gain: Marketing Analytics, Analytical Skills, Data Analysis, Data Collection, Marketing, Analytics, Market Research, Data-Driven Decision-Making, Customer Insights, Statistical Methods, Business Metrics, Consumer Behaviour, Brand Strategy

Skills you'll gain: Brainstorming, Meeting Facilitation, Ideation, Creative Thinking, Problem Solving, Collaboration, Team Building, Cognitive flexibility, Complex Problem Solving, Critical Thinking, Innovation

Skills you'll gain: Scripting, Matlab, Data Manipulation, Mathematical Modeling, Data Analysis, Programming Principles, Data Visualization, Data Visualization Software, Data Processing, Descriptive Statistics, Interactive Data Visualization, Exploratory Data Analysis, Data Mapping, Data Cleansing, Technical Communication

Skills you'll gain: Research Methodologies, User Research, Ideation, Team Building, UI/UX Research, Usability Testing, Team Oriented, Product Design, User Centered Design, User Experience, Product Development, Performance Measurement, Product Improvement, Innovation, Prioritization, UI/UX Strategy, Agile Product Development, A/B Testing, Customer Engagement, Product Requirements

Skills you'll gain: Strategic Communication, Performance Measurement, Key Performance Indicators (KPIs), Communication Planning, Strategic Leadership, Employee Engagement, Business Planning, Strategic Planning, Dashboard, Meeting Facilitation, Goal Setting, Planning, Organizational Strategy, Discussion Facilitation, Stakeholder Engagement, Presentations, Business Strategy, Leadership Development, Team Building, Teamwork

Skills you'll gain: Embedded Systems, Embedded Software, Internet Of Things, Operating Systems, Real-Time Operating Systems, Wireless Networks, System Programming, Hardware Architecture, Simulations, C (Programming Language), Network Protocols, Application Programming Interface (API)

Skills you'll gain: Lean Methodologies, Data-Driven Decision-Making, Kaizen Methodology, Process Improvement, Workflow Management, Operational Efficiency, Scaled Agile Framework, Process Mapping, Business Process, Agile Methodology, Sprint Retrospectives, Business Transformation, Business Process Modeling, Value Engineering, Agile Product Development, Continuous Improvement Process, Agile Project Management

Skills you'll gain: Business Strategy, Strategic Thinking, Competitive Analysis, Organizational Strategy, Business Planning, Strategic Decision-Making, Corporate Strategy, Market Analysis, Analysis, Value Propositions