IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Big Data, Cybersecurity, Pedagogy, Data Security, Cryptography, Information Privacy, Encryption, Responsible AI, AI Personalization, Computer Science, Information Technology, Web Applications, Web Servers, Machine Learning, Supervised Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Public Key Infrastructure, Cryptography, Key Management, Encryption, Windows Servers, Infrastructure Security, Active Directory, Network Infrastructure, Authentications, Cybersecurity, System Configuration, Configuration Management, Data Integrity
Intermediate · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: NoSQL, Apache Hadoop, Apache Hive, Big Data, Database Systems, Artificial Intelligence, Databases, Distributed Computing, Data Processing, Scalability, Business Intelligence, Data Management
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Engineering Analysis, Vibrations, Mechanics, Finite Element Methods, Differential Equations, Control Systems, Applied Mathematics, Mathematical Modeling, Linear Algebra, Calculus
Advanced · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Computational Logic, Theoretical Computer Science, Logical Reasoning, Experimentation, Artificial Intelligence, Computational Thinking, Mathematics and Mathematical Modeling, Simulations, Psychology, Science and Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diagram Design, Program Development, Program Management, Project Design, Process Management, Business Process, Timelines, Process Flow Diagrams, Agile Project Management, Project Management Software
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Ansible, Red Hat Enterprise Linux, IT Automation, Infrastructure as Code (IaC), Scripting, YAML, Configuration Management, Open Source Technology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Front-End Web Development, Application Development, Application Design, Web Development, Transaction Processing, User Interface (UI), Development Testing, Cryptography, Emerging Technologies, HTML and CSS, Software Architecture, User Interface (UI) Design, Experience Design, Javascript, Application Deployment, Software Development Tools, Scalability, Data Management
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Organizational Leadership, Self-Awareness, Emotional Intelligence, Personal Development, Organizational Effectiveness, Business Leadership, Leadership Development, Resilience, Optimism, People Development, Leadership, Relationship Building, Growth Mindedness, Adaptability, Positive Behavior Support
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Services, Restful API, Apache Maven, Spring Boot, Spring Framework, Gradle, Simple Object Access Protocol (SOAP), Java Platform Enterprise Edition (J2EE), Java, API Design, Application Frameworks, Secure Coding, Object-Relational Mapping, Data Persistence, JSON, Extensible Markup Language (XML)
Intermediate · Course · 3 - 6 Months

Northeastern University
Skills you'll gain: Responsible AI, Generative AI, AI Workflows, Data Ethics, Model Evaluation, Data Governance, Governance, Artificial Intelligence, Machine Learning, Ethical Standards And Conduct, Organizational Strategy, Social Impact, Benchmarking, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Solution Design, Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours