IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Model Evaluation, Supervised Learning, Machine Learning Methods, Classification Algorithms, Machine Learning, Data Analysis, Driving engagement
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Cultural Diversity, Empathy, People Management, Emotional Intelligence, Disabilities, Organizational Leadership, Team Management, Safety Culture, Leadership and Management, Leadership, Collaboration, Self-Awareness, Communication
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Recurrent Neural Networks (RNNs), Model Evaluation, Apache Spark, Tensorflow, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Preprocessing, Natural Language Processing, AWS SageMaker, Scalability, Applied Machine Learning, Supervised Learning, Dimensionality Reduction, Machine Learning, Pandas (Python Package), Predictive Modeling, Autoencoders, Python Programming, Time Series Analysis and Forecasting, Data Manipulation
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: AI Product Strategy, Agile Product Development, Jira (Software), Agile Methodology, Estimation, Backlogs, Agile Project Management, Sprint Planning, Project Management Software, User Story, ChatGPT, AI Enablement, AI Workflows, Team Management, Prioritization
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Email Automation, Microsoft Power Automate/Flow, Workflow Management, Microsoft Power Platform, Business Process Automation, Automation, Applicant Tracking Systems, Test Tools, Process Improvement, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Grafana, Hybrid Cloud Computing, Multi-Cloud, Prometheus (Software), Managed Services, Cloud Solutions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Graph Theory, C++ (Programming Language), Network Routing, Data Structures, Object Oriented Programming (OOP), File I/O, Computational Thinking, Algorithms
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Cloud Applications, Cloud Deployment, Continuous Deployment, Application Deployment, ASP.NET, Platform As A Service (PaaS), Development Environment, Containerization, Docker (Software), Web Applications, Microsoft Visual Studio, Integrated Development Environments, Scalability
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Power, Electronic Components, Semiconductors, Electrical Systems, Electrical Engineering, Electronics, System Monitoring, Energy and Utilities, Safety Assurance, Manufacturing Processes
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Product Roadmaps, Agile Product Development, Backlogs, DevOps, Lean Methodologies, Analytics, Agile Methodology, Agile Project Management, Data-Driven Decision-Making, Product Management, Operational Efficiency, Risk Management, Data Science, Product Development, Innovation, Product Strategy
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Postman API Platform, API Testing, Data Validation, Application Programming Interface (API), Restful API, Verification And Validation, Performance Tuning, Microservices, Performance Testing, Security Controls, Data Integrity, Authentications
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Git (Version Control System), Package and Software Management, Linux Administration, Containerization, Bash (Scripting Language), Version Control, File Systems, Ubuntu, Linux Servers, Linux, Docker (Software), Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Shell Script, Ansible, Firewall, Systems Administration, Microsoft Windows
Intermediate · Specialization · 1 - 3 Months