IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Packt
Skills you'll gain: MongoDB, Data Modeling, Query Languages, Data Security, Database Architecture and Administration, NoSQL, System Monitoring, Database Management, Development Environment, Performance Tuning, Scalability, Encryption, Data Transformation
Intermediate · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Data Cleansing, Data Validation, Spreadsheet Software, Data Quality, Data Manipulation, Data Analysis, Data Analysis Software
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Generative AI, Data Ethics, AI Product Strategy, AI Enablement, Prompt Engineering, Responsible AI, Data Synthesis, Data-Driven Decision-Making, Data Preprocessing, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prototyping, Adobe Firefly, AI Workflows, Functional Design, Generative AI, Prompt Engineering, Artificial Intelligence, Mockups, ChatGPT, Canva (Software), User Experience Design, Wireframing, Creativity, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Feature Engineering, Data Preprocessing, AWS SageMaker, Data Cleansing, Apache Spark, Extract, Transform, Load, Data Pipelines, Data Transformation, Amazon Web Services, Responsible AI, Data Quality, Data Integrity, Amazon S3, Personally Identifiable Information, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Protocols, Network Performance Management, Network Monitoring, Network Troubleshooting, Threat Detection, Network Analysis, TCP/IP, Web Servers, Intrusion Detection and Prevention, Network Security
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: JUnit, Unit Testing, IntelliJ IDEA, Apache Maven, Software Testing, Test Case, Testability, Test Tools, Java, Mockups
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Value Propositions, Entrepreneurship, Ideation, New Product Development, Business Modeling, Sales Presentations, Innovation, New Business Development, Business Planning, Presentations, Strategic Thinking, Business Strategies, Competitive Analysis, Market Research
Advanced · Course · 1 - 3 Months

Edureka
Skills you'll gain: Amazon S3, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon Web Services, Identity and Access Management, Cloud Deployment, Cloud Computing, Cloud Computing Architecture, Cloud Infrastructure, Command-Line Interface, Public Cloud, Cloud Storage, Multi-Factor Authentication, Data Storage, Scalability
Intermediate · Course · 1 - 3 Months

UiPath
Skills you'll gain: Prompt Engineering, Prompt Patterns, Agentic systems, Business Process Automation, Prompt Engineering Tools, Automation, Multimodal Prompts, Generative AI Agents, LLM Application, Responsible AI, AI Workflows, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, AI Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, TCP/IP, Vulnerability Scanning, General Networking, Network Protocols, Cyber Security Assessment, Network Security, Network Monitoring, Network Administration, Vulnerability Assessments, Firewall, Performance Tuning, Threat Detection, Network Analysis, Scripting, System Configuration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Workplace Bullying Intervention, Law, Regulation, and Compliance, Compliance Training, Workplace inclusivity, Compliance Management, Communication Strategies, Accountability
Beginner · Course · 1 - 4 Weeks