IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Storytelling, Instagram, Copywriting, Content Creation, Drive Engagement, Concision, Social Media Content, Editing, Writing
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Initiative and Leadership, Leadership, Innovation, Compassion, Professionalism, Formal Learning, Personal Integrity, Empathy, Creativity, Diversity Awareness, Lifelong Learning, Relationship Building
Beginner · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Technical Design, Collaborative Software, Style Guides, Proofreading, Usability, Functional Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), UI Components, User Interface (UI) Design, Color Theory, Typography, Design Elements And Principles, User Experience Design, Web Design and Development, Web Content Accessibility Guidelines
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Human Resource Strategy, Human Resources, Responsible AI, AI Enablement, Miro AI, Data Ethics, Workflow Management, Employee Retention, Agentic Workflows, Talent Management, Succession Planning, Talent Acquisition, Talent Recruitment, Personally Identifiable Information, Automation, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Digital Transformation, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Audit Working Papers, Financial Auditing, Document Management, Auditing, Accounting Records, Compliance Auditing, Document Control, External Auditing, File Management, Organizational Skills, Standard Operating Procedure, Quality Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, Amazon DynamoDB, Amazon S3, Data Pipelines, Amazon CloudWatch, Cloud Storage, Real Time Data, AWS Identity and Access Management (IAM), Data Storage, Database Management Systems, Data Management, Data Infrastructure, Cloud Security, Encryption, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: React.js, Node.JS, JavaScript Frameworks, Web Development Tools, Web Applications, Front-End Web Development, Web Content, Web Development, HTML and CSS, Software Engineering
Intermediate · Guided Project · Less Than 2 Hours

University of Glasgow
Skills you'll gain: Innovation, Market Research, Strategic Leadership, Business Transformation, Leadership Development, Business Leadership, Competitive Analysis, Leadership, Organizational Leadership, Business Modeling, Business Strategy, Strategic Decision-Making, Leadership and Management, Business Planning, Corporate Strategy, Digital Transformation, Growth Strategies, Business, Business Management
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Data Migration, Amazon Web Services, Virtual Machines, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Management, AWS Identity and Access Management (IAM), Public Cloud, Cloud Computing Architecture, Application Performance Management, Verification And Validation, Application Deployment, System Implementation, Network Infrastructure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Color Matching, Video Production, Image Quality, Post-Production, Video Editing, Color Theory, Cinematography
Beginner · Course · 1 - 4 Weeks